Decision Making: 5 Steps to Better Results

  • 2h 21m
  • Harvard Business School Publishing
  • Harvard Business Press
  • 2006

Success as a manager boils down to your ability to make decisions. Wise decisions get you and your company ahead; poor choices stymie your career and damage your team’s performance. Decision Making offers a time-tested, five-step methodology that can help you dramatically improve your decision-making skills and avoid common traps that lead to bad results. Managers will learn how to:

  • Employ proven decision-making techniques
  • Get the right people involved
  • Reduce risk
  • Choose the best alternatives

About the Author

Richard Luecke is the writer of several books in the Harvard Business Essentials series. Based in Salem, Massachusetts, Luecke has authored or developed more than forty books and dozens of articles on a wide range of business subjects. He has an MBA from the University of St. Thomas.

In this Book

  • Decision Making—5 Steps to Better Results
  • Introduction
  • The Decision Process—Five Key Steps
  • The Context for Success—Setting the Stage
  • The Framing Challenge—What Is the Real Problem?
  • Alternatives—The Source of Superior Solutions
  • Evaluate the Alternatives—Finding the Value of Each Option
  • Make the Decision—Getting to Agreement
  • The Uncertainty Problem—How to Deal with Unknowns
  • Human Foibles—How to Counter Tendencies That Can Ambush Your Decision
  • Organizational Traps—The Madness—and the Wisdom—of Crowds
  • Toward a Smarter Organization—Getting Better at Making Decisions
  • Notes
  • For Further Reading