E-mail: A Write It Well Guide

In today's fast-paced, competitive business environment, we all need to communicate clearly and use our time productively. E-Mail: A Write It Well Guide is a user-friendly book that's filled with ideas, guidelines, tips, and tools. The book includes questions and exercises to help you learn on your own, with your team, or with others in your organization.

• Get Your Message Across Clearly
• Convey the Right Tone
• Recognize E-Mail Risks
• Make the Best Use of Your Time
• Present a Professional Image

About the Author

The author of books and self-study guides on writing and other topics, Janis Fisher Chan has been developing training programs and conducting classroom training for more than 25 years. Her focus is on providing practical techniques and concepts that people can use immediately to communicate clearly and work well with others.

In addition to the books in the Write It Well series, she has written four books for the American Management Association’s Self-Study Division: Managing Your Priorities, Making Successful Presentations, Communication Skills for Managers, 5th ed., and Successful Delegating for Managers. For Jossey-Bass Pfeiffer, she wrote An Academic Manager’s Guide to Meetings, served as developmental editor for The Global Executive Leadership Inventory, and is currently a developmental editor for the highly acclaimed Leadership Challenge series and other publications. She has taught business and professional writing at the University of California business extension since the early 1980s.