Using Business Etiquette to Increase Your Professionalism

Everyone
  • 7 videos | 23m 10s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
Rating 4.5 of 3027 users Rating 4.5 of 3027 users (3027)
Business etiquette isn't just about getting and doing things right, it's about sending a message of professionalism and respect to superiors, fellow team members, and clients. When you are professional, polite, and appropriate in the workplace, you are taken more seriously. In this course, you will learn about the key components of business etiquette and how they apply in physical and remote office settings. You'll learn the reasons that dressing professionally can benefit your career and the importance of maintaining an orderly and professional work environment. You'll also be introduced to actions that ensure your communications such as emails, texts, work chat, social media, and video conferencing are at their most professional and polite. Finally, you will learn how tenets of business etiquette can be applied outside of the office environment at offsite events, business meals, and work socials.

WHAT YOU WILL LEARN

  • Discover the key concepts covered in this course
    Recognize key components of business etiquette
    Identify strategies to use business etiquette to demonstrate professionalism
    Identify best practices for using business etiquette in verbal communications
  • Identify strategies for ensuring professionalism in written business communications
    Recognize guidelines for professional conduct outside the office
    Reflect on what you've learned

IN THIS COURSE

  • 1m
    Business etiquette isn’t just about doing things right; it’s about sending a message of professionalism and respect. When you're professional, polite, and appropriate, you're taken more seriously. In this video, you'll discover the key concepts that will be covered in this course, including key components of business etiquette and how they apply. FREE ACCESS
  • 4m 42s
    While some work remotely, others in offices, and still others at multiple worksites, business etiquette still matters. Regardless of where you sit, you still need to practice it. In this video, you will learn the key components of business etiquette. FREE ACCESS
  • Locked
    3.  Embracing Professionalism Every Day
    4m 43s
    There’s more to business etiquette than being polite and minding your manners. It also includes how you relate to and present yourself to those you interact with. In this video, you will learn strategies for using business etiquette to demonstrate professionalism. FREE ACCESS
  • Locked
    4.  Using Etiquette in Verbal Communications
    3m 51s
    How you communicate reflects significantly on your professionalism. Proper business etiquette requires that your communications are professional and appropriate. In this video, you'll learn some best practices for using business etiquette in verbal communications. FREE ACCESS
  • Locked
    5.  Using Etiquette to Send the Right Written Message
    3m 43s
    Business etiquette requires that your letters, e-mails, texts, and IMs be polite, but conveying professionalism also requires ensuring that what you send is what you intended. In this video, you'll explore strategies for ensuring professionalism in your written business communications. FREE ACCESS
  • Locked
    6.  Maintaining Professionalism beyond the Office
    4m 4s
    From conferences to company picnics to your online life, you may not be at your desk, but you are still at work – and you should act like it. In this video, you will learn some guidelines for professional conduct outside the office. FREE ACCESS
  • Locked
    7.  Let's Review
    1m 7s
    In this video, you'll review the key concepts covered in the course Using Business Etiquette to Increase Your Professionalism. FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.

Digital badges are yours to keep, forever.

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