Executive's Guide to IT Governance: Improving Systems Processes with Service Management, COBIT, and ITIL(r)

  • 8h 45m
  • Robert R. Moeller
  • John Wiley & Sons (US)
  • 2013

In the current business climate where a tremendous amount of importance is being given to governance, risk, and compliance (GRC), the concept of IT governance is becoming an increasingly strong component. Executive's Guide to IT Governance explains IT governance, why it is important to general, financial, and IT managers, along with tips for creating a strong governance, risk, and compliance IT systems process.

  • Written by Robert Moeller, an authority in auditing and IT governance
  • Practical, no-nonsense framework for identifying, planning, delivering, and supporting IT services to your business
  • Helps you identify current strengths and weaknesses of your enterprise IT governance processes
  • Explores how to introduce effective IT governance principles with other enterprise GRC initiatives
  • Other titles by Robert Moeller: IT Audit, Control, and Security and Brink's Modern Internal Auditing: A Common Body of Knowledge

There is strong pressure on corporations to have a good understanding of their IT systems and the controls that need to be in place to avoid such things as fraud and security violations. Executive's Guide to IT Governance gives you the tools you need to improve systems processes through IT service management, COBIT, and ITIL® .

About the Author

Robert R. Moeller, Cpa, Cisa, Cissp, and Pmp, is an internal audit, internal controls, and project management specialist with a strong understanding of corporate governance, information systems, and risk management. He has over 40 years of experience directing internal audit functions, managing a wide range of IT and other projects on governance and internal controls. He was the national director of IT auditing for Grant Thornton and was the internal audit director for Sears Roebuck, where he reported to the audit committee, led a team to reengineer the corporation's internal control processes, and launched their corporate ethics function. A frequently published author and speaker, he provides insights into many IT and business issues and concerns impacting enterprise governance, risk, and compliance processes.

In this Book

  • Importance of IT Governance for All Enterprises
  • Fundamental Governance Concepts and Sarbanes-Oxley Rules
  • Enterprise Governance and GRC Tools
  • IT Governance and COSO Internal Controls
  • COBIT and the IT Governance Institute
  • ITIL and IT Service Management Guidance
  • IT Governance Standards: ISO 9001, 27002, and 38500
  • IT Governance Issues: Risk Management, COSO ERM, and OCEG Guidance
  • Cloud Computing, Virtualization, and Portable, Mobility Computing
  • Governance, IT Security, and Continuity Management
  • PCI DSS Standards and Other IT Governance Rules
  • IT Service Catalogs: Realizing Greater Value from IT Operations
  • Importance of IT Service-Oriented Architecture for IT Governance Systems
  • IT Configuration and IT Portfolio Management
  • Application Systems Implementations and IT Governance
  • IT Governance Issues: Project and Program Management
  • Service Level Agreements, itSMF, Val IT, and Maximizing IT Investments
  • Enterprise Content Management
  • Internal Audit's Governance Role
  • Creating and Sustaining an Ethical Workplace Culture
  • Impact of Social Media Computing
  • IT Governance and the Audit Committee's IT Role