Handbook for Strategic HR: Best Practices in Organization Development from the OD Network

  • 18h 14m
  • John Vogelsang (ed), et al.
  • AMACOM
  • 2013

Things are changing in the world of human resources.

The role of human resources is no longer limited to hiring, managing compensation, and ensuring compliance. Since the 1990s, a transformation has occurred. Companies are calling upon a new breed of HR professionals to behave as organization development consultants, helping to determine priorities in running the business, design how work gets done, craft strategy, and shape culture.

A compendium of the best thinking on the subject, Handbook for Strategic HR includes 78 articles from the renowned OD Practitioner. It introduces readers to core organization development strategies and skills, giving them creative approaches, practical tips, and proven methods to help them:

  • See the big picture, think systemically, and strategically identify where best to foster change in their organization
  • Team up with consultants and senior-level staff in leading a change project
  • Put employee engagement to practical use and involve “minds, hearts, and hands” in the important work of the organization
  • Operate effectively in cross-cultural and virtual working situations

Comprehensive and practical, this forward-thinking book enables readers to become key partners in leading their organizations forward.

In this Book

  • Introduction
  • The Role of Organization Development in the Human Resource Function
  • Organization Development and Human Resources Management—Knowing Our Place for the First Time?
  • Introduction
  • Facilitation 101—The Basics to Get You on Your Feet
  • Action Research—The Anchor of OD Practice
  • The Organization Development Contract
  • The Seven Deadly Sins of OD Consulting—Pitfalls to Avoid in the Consulting Practice
  • Notes Towards a Better Understanding of Process—An Essay
  • The Consultant as Process Leader
  • Working with the Client-Consultant Relationship—Why Every Step is an "Intervention"
  • Who Owns the OD Effort?
  • Unraveling the "Who's Responsible?" Riddle
  • Rules of Thumb for Change Agents
  • If I Knew Then …—An Essay
  • Who is the Client Here?—On Becoming an OD Consultant
  • An Inner Blueprint for Successful Partnership Development—Putting a Relationship to Work
  • Reflections on a Cross-Cultural Partnership in Multicultural Organizational Development Efforts
  • Introduction
  • Managing Use of Self for Masterful Professional Practice
  • Personal and Organizational Authority: Bringing the Self into a System of Work Relationships
  • Diversity, Inclusion, and the Ladder of Inference
  • Mindfulness and Experiential Learning
  • Generative Conversations—How to Use Deep Listening and Transforming Talk in Coaching and Consulting
  • Diversity and Social Justice—Practices for OD Practitioners
  • Racism in the Workplace—OD Practitioners' Role in Change
  • Quadrant Behavior Theory—Edging the Center the Potential for Change and Inclusion
  • Ethical Leadership and OD Practice
  • Diagnosing Covert Processes in Groups and Organizations
  • Introduction
  • General Systems Theory—What is it? Is There an Application Example for OD?
  • Gestalt OSD and Systems Theory—A Perspective on Levels of System and Intervention Choices
  • Towards a Behavioral Description of High-Performing Systems
  • Chaos and Complexity—What Can Science Teach?
  • The Postmodern Turn in OD
  • Corporate Culture
  • Trauma and Healing in Organizations
  • Diversity and Inclusion as a Major Culture Change Intervention—A Case Study
  • Organizational Circulatory Systems—An Inquiry
  • Organic Organizational (Org2) Design
  • Participative Design—An Overview
  • Creating the Complex Adaptive Organization—A Primer on Complex Adaptive Systems
  • Incorporating Social Network Analysis into Traditional OD Interventions—A Case Study
  • Appreciative Inquiry and Positive Organizational Scholarship—A Philosophy of Practice for Turbulent Times
  • Creating Change by Changing the Conversation
  • Introduction
  • A Brief and Provocative History of Participation
  • Employee Engagement and OD Strategies
  • The Identity Effect—How Identity-Based Management Drives Employee Engagement and Business Performance
  • Will Employee Engagement Be Hijacked or Reengineered?
  • The Power of Interactive Collaborative Designs
  • Creating a Culture of Collaboration in a City Government
  • Employee-Led Organizational Change—Theory and Practice
  • The Politics of Implementation—The Importance of Building Consensus Around Employee Performance Management
  • Interest-Based Problem Solving—Foundation of a Labor and Management Partnership
  • Introduction
  • Awake at the Wheel—Moving Beyond Change Management to Conscious Leadership
  • The Tao of Change Redux
  • Improving Change Implementation—Practical Adaptations of Kotter's Model
  • Change from the Employees' Perspective—The Neglected Viewpoint
  • Resistance in Organizations—How to Recognize, Understand, and Respond to It
  • Appreciative Inquiry—Debunking the Mythology Behind Resistance to Change
  • Utilizing States of Organizational Readiness
  • Developing Organization Change Champions—A High Payoff Investment!
  • The Role of Leadership in the Management of Organizational Transformation and Learning
  • Change Mastery, Simplified
  • Backcasting—A Systematic Method for Creating a Picture of the Future and How to Get There
  • Using Action Learning for Organization Development and Change
  • Strategic Consulting—How to Leverage Your Work at the Enterprise Level
  • The Executive Perspective on Mergers and Acquisitions
  • An Appreciative Inquiry Into the Factors of Culture Continuity During Leadership Transition—A Case Study of LeadShare, Canada
  • Introduction
  • Global Glue and the Case of Fonterra
  • Organization Development's Role when Going Global
  • Implementing a Global Corporate Strategy—The Role of Organization Development
  • Socio-Economic Approach to Management—A Successful Systemic Approach to Organizational Change
  • Business as Agent of World Benefit—A Worldwide Action Research Project Using Appreciative Inquiry
  • Leadership Connectivity—Building Global Partnerships
  • Global Leadership—A Virgin Landscape for OD Practitioners in the Vanguard
  • The Core Value of OD Revisited—A Compass for Global and International Organization Development
  • OD: Dancing in the Global Context
  • Organization as Community—What We Have to Learn from the Maasai about OD
  • Creating High Impact Organizations in the SADC—Adapting OD Methods and Practices
  • Addressing the Global Virtual Competency Gap
  • OD 2.0—Shifting from Disruptive to Innovative Technology
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