Implementing ISO 9001: 2015 - A Practical Guide to Busting Myths Surrounding Quality Management Systems

In this book, Andrew W Nichols debunks many of the common misconceptions about ISO 9001:2015 and describes the many advantages it brings.

Drawing on more than 30 years of hands-on experience, he gives clear, practical and up-to-date advice on how to implement a QMS (quality management system) to maximum effect.

In September 2015, the much-anticipated sixth version of ISO 9001 was published, and, with it, several myths were given life. Implementations of QMSs, based on the requirements of ISO 9001, have been plagued by misunderstood and misinterpreted requirements, from the earliest version of the Standard back in 1987. New myths have arrived with the publication of ISO 9001:2015.

This book exposes many of the myths and enables a better understanding of ISO 9001:2015 by those who seek to create, implement and improve an effective QMS for their organisation.

Thousands of organisations worldwide are reaping the benefits of adopting ISO 9001:2015, and implementing an effective QMS, and this book will provide you with the tools to do the same!

Table of contents:

Introduction

Chapter 1: ISO 9001 requirements, myths, and guidance

Chapter 2: The ISO guidance documents

Chapter 3: Implementation – A how-to guide

Chapter 4: Quality – Just what is it?

Chapter 5: ISO 9000 – A legend in its own lifetime?

Chapter 6: ISO 9000 and the future

Further reading

About the Author

Andrew (Andy) W Nichols, CQP FCQI, has more than 30 years’ experience of management systems. As the quality manager of a UK-based NATO contractor, he was responsible for developing a quality assurance program to meet the AQAP 1 Quality Assurance requirements, when supplying communications equipment (hardware and software) to the SHAPE organization.

Andy has held certifications with the International Register of Certificated Auditors (IRCA) and the RABQSA (now Exemplar Global) as a lead auditor of QMSs. He is a fellow of the UK’s Chartered Quality Institute and has been a member of the American Society for Quality (ASQ).