Listen!: The Art of Effective Communication

  • 2h 5m
  • Dale Carnegie & Associates
  • G&D Media
  • 2019

Why do we so often fail to connect when speaking with business colleagues, family members, or friends? Wouldn't you like to make yourself heard and understood in all of your relationships? Using vivid examples, easy-to-learn techniques, and practical exercises for becoming a better listener-and making yourself heard and understood, Dale Carnegie will show you how it's done, even in difficult situations. Founded in 1912, Dale Carnegie Training has evolved from one man's belief in the power of self-improvement to a performance-based training company with offices worldwide. Dale Carnegie's original body of knowledge has been constantly updated, expanded and refined through nearly a century's worth of real-life business experiences. He is recognized internationally as the leader in bringing out the best in people and over 8 million people have completed a Dale Carnegie course.

In this Book

  • Receiver Frames and Filters
  • The Seven Types of Listeners
  • The Four Types of Listening
  • Sender Filters and Frames
  • Encoding Factors
  • Communication Style Differences
  • Conflict
  • Your Conflict Style (And What It Says About Listening)
  • The Einstein Factor: Never Stop Questioning
  • Poker Face
  • Listening in the New Millennium