Inclusive Conversations: Fostering Equity, Empathy, and Belonging Across Differences

  • 2h 38m
  • Mary-Frances Winters
  • Berrett-Koehler Publishers
  • 2020

Effective dialogue across different dimensions of diversity, such as race, gender, age, religion, or sexual orientation, fosters a sense of belonging and inclusion, which in turn leads to greater productivity, performance, and innovation. Whether in the workplace, faith communities, or educational settings, our differences can tear us apart rather than bring us together if we do not know how to communicate. Recognizing our collective responsibility to earnestly address our differences and increase understanding and empathy will not only enhance organizational goals but will also lead to a healthier, kinder, and more compassionate world.

Award-winning diversity, equity, and inclusion consultant Mary-Frances Winters has been leading workshops on what she calls Bold, Inclusive Conversations for years. In this book she offers specific dialogue strategies to foster greater understanding on the following topics:

  • Recognizing the importance of creating equity and sharing power
  • Dealing with the "fragility" of dominant groups--their discomfort in engaging with historically subordinated groups
  • Addressing the exhaustion historically marginalized groups feel from constantly explaining their different lived experience
  • Exploring how to build trust and create psychologically safe spaces for dialogue

This guide is comprehensive for anyone who wants to break down the barriers that separate us and facilitate discussions on potentially polarizing topics.

About the Author

Mary-Frances Winters is the founder and president of the Winters Group Inc., a diversity, equity, and inclusion consulting firm. She has been helping clients create inclusive environments for over three decades. Winters was named a diversity pioneer by Profiles in Diversity Journal and is the recipient of the prestigious ATHENA Award as well as the Winds of Change Award conferred by the Forum on Workplace Inclusion. She was named by Forbes as one of the top ten diversity and inclusion consultants. Winters is also the author of the bestselling We Can't Talk about That at Work.

In this Book

  • What are Inclusive Conversations and Why are they Important?
  • Conditions for Inclusive Conversations
  • First Learn how to Talk to Yourself
  • Creating Brave, Psychologically Safe Spaces
  • Seek Equity and Decenter Power
  • Face Fear and Fragility
  • Extend Grace and Forgiveness
  • Facilitate Trust and Empathy
  • Foster Belonging and Inclusion
  • Acknowledge and Own Whiteness
  • Mind Your Words


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