ITIL for Beginners: The Complete Beginer's Guide to ITIL, Second Edition

1h 39m
ClydeBank Media
ClydeBank Media LLC
2016

Including the history and inspirations for ITIL, this book breaks this robust IT framework down into its five core lifecycle phases and reviews the processes, sub-processes, and evaluation metrics (KPIs) associated with each phase.

BOOK ITIL 4: High-velocity IT Reference and Study Guide

BOOK ITIL 4: Direct, Plan and Improve Reference and Study Guide

BOOK ITIL Foundation Essentials: ITIL 4 Edition: The Ultimate Revision Guide

Get Started

Sharpen your skills. Upgrade your career. Find the right learning path for you, based on your role and skills. Take part in hands-on practice, study for a certification, and much more - all personalized for you.

*Content items for Compliance and Leadership are not included in this subscription.

Your content + our content + our platform = a path to learning success

Using our learning experience platform, Percipio, your learners can engage in custom learning paths that can feature curated content from all sources.

Learn More

Aspire to something bigger

Aspire Journeys are guided learning paths that set you in motion for career success.

Browse Aspire Journeys

Explore a world of live learning with Global Knowledge

Choose from convenient delivery formats to get the training you and your team need - where, when and how you want it.

Browse Live Learning

ITIL for Beginners: The Complete Beginer's Guide to ITIL, Second Edition

YOU MIGHT ALSO LIKE