It's All About Relationships: What ITIL Doesn't Tell You
- 1h 46m
- Kathy S. Mills, S. D. Van Hove
- IT Governance
- 2013
Offering a unique, holistic approach to ITIL in the real world, this book provides practical, sensible and sound advice from industry experts for anyone working to adopt the ITIL framework or needing a deeper understanding of its interfaces.