It's All About Relationships: What ITIL Doesn't Tell You

  • 1h 46m
  • Kathy S. Mills, S. D. Van Hove
  • IT Governance
  • 2013
Offering a unique, holistic approach to ITIL in the real world, this book provides practical, sensible and sound advice from industry experts for anyone working to adopt the ITIL framework or needing a deeper understanding of its interfaces.