Lead with Your Customer: Transform Culture and Brand into World-Class Excellence
- 3h 32m
- J. Jeff Kober, Mark David Jones
- Association for Talent Development
- 2010
Presented in an engaging and straight-forward style with many interesting case studies, this book provides a model that serves as a guiding beacon for leaders, aligning the work to bottom-line results, long-term success, and a world-class reputation.
