Lean Six Sigma for Optimal System Performance in Manufacturing and Service Organizations: Emerging Research and Opportunities

Businesses utilize various managerial processes focused on reducing waste, errors, and variability in products to maintain and improve business quality. By keeping a clean workspace and organized workforce, business processes aim for an efficient, continuous flow of production while still supporting iterative improvements in quality and output.

Lean Six Sigma for Optimal System Performance in Manufacturing and Service Organizations: Emerging Research and Opportunities provides upcoming research on the strategies to improve processes in business while using Lean Six Sigma principals and applications. Featuring coverage on a broad range of topics, such as direct model technology, performance rework, and quality management methods, this book is geared towards professionals, academicians, students, and researchers interested in detailed research on recent advancements in the management of risk in all fields.

The many academic areas covered in this publication include, but are not limited to:

• Civil Engineering
• Direct Model Technology
• Educational Simulation
• Online Course Design
• Performance Rework
• Quality Management Methods
• Supply Waste Reduction
• Total Productive Maintenance

About the Editors

Edem G. Tetteh is the founding Dean of Science, Technology, Engineering, and Mathematics (STEM) Division at Rowan College at Burlington County. Previously, he was interim Dean of Academic Affairs at Potomac State College of West Virginia University. He has held the position of Assistant Vice President for Academic Affairs and Associate Professor of Science, Technology, and Math at Paine College. He received both his BS in Manufacturing Systems and MS in Industrial Engineering from North Carolina Agricultural and Technical State University. He received his PhD in Technology from Purdue University-West Lafayette. Dr. Tetteh has authored many books and publications in the area of Ergonomics & Human Factors and Logistic & Supply Chain. Dr. Tetteh is a Lean Six Sigma Black Belt certified and has received several awards from the program.

Hans Chapman is the Program Director for the Associate in Engineering (AE) College Transfer program at Cape Fear Community College. Previously, he was an Associate Professor of Mechanical and Manufacturing at the School of Engineering and Information Systems (SEIS) at Morehead State University (MSU) in Morehead KY. Dr. Chapman obtained his PhD degree from the School of Mechanical and Materials Engineering at the University of Surrey, England. Dr. Chapman’s research activities are in the area of Renewable Energy Systems Quality Engineering. He is also a reviewer for the International Journal of Modern, Mechanical and Manufacturing Systems, and Engineering (IJME). Dr. Chapman has been an Engineering faculty in the Kentucky Governor’s Scholar Program (GSP). In his spare time, Dr. Chapman enjoys star-gazing, fishing, traveling with his family and sports.