Six Sigma Black Belt: Sustaining Improvements

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  • 8 videos | 1h 44m 33s
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As a Six Sigma project winds down, a number of activities are undertaken to hold the improvements and gains achieved from the project. For instance, lessons learned from all phases of a project are documented. Efforts are made to replicate and apply improvements to other parts of the organization. Training for process owners and staff is developed and implemented to ensure consistent execution of revised methods and to maintain them. Improved processes are regularly evaluated to identify additional improvement opportunities. And finally, leading and lagging indicators are monitored to ensure processes consistently deliver expected value to the organization. This course will explore the importance of utilizing lessons learned and the role of training and documentation in sustaining support for Six Sigma improvements. Specifically, it will explore the use of a postmortem analysis, guidelines for developing training plans, and recommendations for delivering the training. Project documentation along with different measurement tools used for ongoing evaluation of the improved process will be discussed too. This course is aligned with the ASQ Certified Six Sigma Black Belt certification exam and is designed to assist learners as part of their exam preparation. It builds on foundational knowledge that is taught in SkillSoft's ASQ-aligned Green Belt curriculum.

WHAT YOU WILL LEARN

  • discover the key concepts covered in this course
    identify the overarching benefit of conducting a postmortem analysis in a Six Sigma project
    determine what a Black Belt should have done differently in scheduling and selecting participants for a postmortem analysis, in a given scenario
    recognize the key objectives of conducting and presenting the results of a postmortem
    match examples of planning considerations to the aspect of training they help you to plan
    identify good practices associated with evaluating and following up on training
    recognize examples of recommended presentation practices in a given training scenario
  • identify elements that enhance communication in a training session
    rank four types of documentation according to the documentation hierarchy
    identify the characteristics of effective documentation
    distinguish between types of documentation by recognizing examples of information suitable for each
    recognize how control charts, controls plans, and lagging and leading indicators can be used in monitoring and evaluation
    recognize the best strategy for ongoing evaluation

IN THIS COURSE

  • 2m 37s
    After completing this video, you will be able to discover the key concepts that will be covered in this course. FREE ACCESS
  • 13m 44s
    After completing this video, you will be able to identify the overarching benefit of conducting a postmortem analysis in a Six Sigma project and determine what a Black Belt should have done differently in scheduling and selecting participants for a postmortem analysis, in a given scenario FREE ACCESS
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    3.  Conducting a Project Postmortem
    5m 4s
    After completing this video, you will be able to recognize the key objectives of conducting and presenting the results of a postmortem FREE ACCESS
  • Locked
    4.  Training Plan Preparation
    23m 33s
    After completing this video, you will be able to match examples of planning considerations to the aspect of training they help you to plan FREE ACCESS
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    5.  Six Sigma Training Presentation and Evaluation
    14m 32s
    After completing this video, you will be able to identify elements that enhance communication in a training session, recognize examples of recommended presentation practices in a given training scenario, and identify good practices associated with evaluating and following up on training FREE ACCESS
  • Locked
    6.  Documentation Characteristics and Types
    8m 50s
    After completing this video, you will be able to identify the characteristics of effective documentation and rank four types of documentation according to the documentation hierarchy FREE ACCESS
  • Locked
    7.  Documentation of Improved Processes
    12m 57s
    After completing this video, you will be able to distinguish between types of documentation by recognizing examples of information suitable for each FREE ACCESS
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    8.  Process Improvement Evaluation Tools
    23m 17s
    After completing this video, you will be able to recognize the best strategy for ongoing evaluation and recognize how control charts, controls plans, and lagging and leading indicators can be used in monitoring and evaluation FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

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