Six Sigma Black Belt: Sustaining Improvements
- 8 Videos | 1h 44m 33s
- Earns a Badge
As a Six Sigma project winds down, a number of activities are undertaken to hold the improvements and gains achieved from the project. For instance, lessons learned from all phases of a project are documented. Efforts are made to replicate and apply improvements to other parts of the organization. Training for process owners and staff is developed and implemented to ensure consistent execution of revised methods and to maintain them. Improved processes are regularly evaluated to identify additional improvement opportunities. And finally, leading and lagging indicators are monitored to ensure processes consistently deliver expected value to the organization. This course will explore the importance of utilizing lessons learned and the role of training and documentation in sustaining support for Six Sigma improvements. Specifically, it will explore the use of a postmortem analysis, guidelines for developing training plans, and recommendations for delivering the training. Project documentation along with different measurement tools used for ongoing evaluation of the improved process will be discussed too. This course is aligned with the ASQ Certified Six Sigma Black Belt certification exam and is designed to assist learners as part of their exam preparation. It builds on foundational knowledge that is taught in SkillSoft's ASQ-aligned Green Belt curriculum.
WHAT YOU WILL LEARN
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discover the key concepts covered in this course
identify the overarching benefit of conducting a postmortem analysis in a Six Sigma project
determine what a Black Belt should have done differently in scheduling and selecting participants for a postmortem analysis, in a given scenario
recognize the key objectives of conducting and presenting the results of a postmortem
match examples of planning considerations to the aspect of training they help you to plan
identify good practices associated with evaluating and following up on training
recognize examples of recommended presentation practices in a given training scenario -
identify elements that enhance communication in a training session
rank four types of documentation according to the documentation hierarchy
identify the characteristics of effective documentation
distinguish between types of documentation by recognizing examples of information suitable for each
recognize how control charts, controls plans, and lagging and leading indicators can be used in monitoring and evaluation
recognize the best strategy for ongoing evaluation
IN THIS COURSE
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1.Six Sigma Black Belt: Sustaining Improvements2m 37sUP NEXT
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2.Lessons Learned and the Project Postmortem Analysis13m 44s
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3.Conducting a Project Postmortem5m 4s
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4.Training Plan Preparation23m 33s
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5.Six Sigma Training Presentation and Evaluation14m 32s
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6.Documentation Characteristics and Types8m 50s
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7.Documentation of Improved Processes12m 57s
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8.Process Improvement Evaluation Tools23m 17s
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform
Digital badges are yours to keep, forever.
