Managing Care: How Clinicians Can Lead Change and Transform Healthcare

  • 5h 48m
  • Richard M.J. Bohmer
  • Berrett-Koehler Publishers
  • 2021

Healthcare systems worldwide are swamped with demand, short of resources, and ill-equipped to respond to global health crises like COVID-19. This book is a guide for reforming healthcare delivery.

The way we organize care matters, and the people best positioned to drive this are the clinicians who deliver care. The book offers a framework for transforming healthcare delivery that covers operational design, change management, long-term learning, and organizational environment. It describes the work of leading local operational change; identifies key decisions to be made, actions to be taken, and factors that must be taken into account; and gives clinicians the tools and perspectives they need to lead change.

The challenge of modern healthcare is to develop better organizations capable of delivering compassionate and individualized care on a grand scale while preserving the personal relationship between clinician and patient and the quality of care at the ward, operating room, clinic, or practice. Informed by extensive research and experience with systems all over the world, Richard Bohmer shows how organizations may transform by deploying a new workforce of clinical change leaders and how clinicians can take greater control over their own working environments.

About the Author

Richard Bohmer is senior visiting fellow at the Nuffield Trust. He was on the faculty of Harvard Business School for eighteen years, where he established graduate and executive programs in healthcare management and cofounded the MD-MBA program. He works independently with numerous hospitals and health authorities around the world to help them establish clinical leadership and management models and to improve their performance. He has published extensively in major medical and management journals and is the author of Designing Care.

In this Book

  • Leading Healthcare Transformation from the Middle
  • Identifying Value and Defining Purpose
  • Principles of Operations
  • Levers of Operational Control
  • Multi-Operating System Models
  • Leading Change in a Clinical Environment
  • Tools for Changing Behavior
  • Structured Approaches to Improvement and Innovation
  • Learning Systems and Leading Learning
  • Transformation at Scale
  • Conclusion
  • Notes