Managing the Generation Mix: From Collision to Collaboration

  • 1h 15m
  • Bruce Tulgan, Carolyn A. Martin
  • Human Resource Development Press
  • 2002

No doubt about it: The newest diversity issue in the workplace is age diversity. Many organizations have finally figured out how to recruit young talent only to watch them drive down a collision course with seasoned employees over issues like work ethic, respect for authority, dress code and every work arrangement imaginable. And they're not sure what to do about it. The fact is, generational conflicts are not merely a matter of young versus old. They mirror critical business issues every organization faces as it transitions from the workplace of the past to that of the future. Managing the Generation Mix will help you place your multi-generational team on the course to collaboration.

In this Book

  • What is the Generation Mix?
  • Collision Ahead! Your Gen Mix at Work
  • Clear the Roadblocks: A Gen-Mix Reality Check
  • Focus: It's all About the Work
  • Communicate Just-In-Time, All the Time
  • Customize! Customize! Customize!
  • In Conclusion ...


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