Managing the Millennials: Discover the Core Competencies for Managing Today's Workforce, Second Edition

  • 2h 57m
  • Chip Espinoza, Mick Ukleja
  • John Wiley & Sons (US)
  • 2016

The Builders, Baby Boomers, Generation X, and Millennials—all make up workforces in every type of industry all over the world. The generational gaps are numerous and distinctly different between each age group, and Millennials have gotten a reputation for being particularly unique and often challenging. In this updated and expanded Second Edition of the popular guidebook Managing the Millennials, you'll see how Millennial traits are the same around the globe.

In fact, Millennials are more alike than any other generation before them due in large part to rapid advances in technology that let us share more experiences together. These same rapid advances are also redefining the fundamental ways businesses operate, and this revised edition includes the international perspective today's valuable leadership needs to attract and retain these high-performing workers with very different values and expectations. With fresh research and new real-world examples, the powerhouse authorial team reexamines the differences between how different generations work today in businesses around the world, with insightful exploration into what makes the Millennial generation so different from the ones that came before. The authors reveal nine specific points of tension commonly arising from clashing value systems among generations and prescribe nine proven solutions to resolve conflict and build communication, nurture collaborative teams, and create long-lasting relationships among colleagues of every age. A wealth of informative tables and convenient end-of-chapter summaries make this an invaluable everyday reference to support you:

  • Making the most informed decisions with up-to-date, research-based guidance on getting the most from twenty-something employees
  • Executing solutions to the most common obstacles to younger workers engaging and learning from the people who manage them
  • Enhancing your skills as a job coach with practical tips and hands-on tools for coaching Millennials, including concrete action steps for overcoming roadblocks

Complete with case studies of real managers and employees interacting in every area of business, enlightening analysis of performance and behavioral patterns across generations, and easy-to-use techniques you can use right away to improve your organization, Managing the Millennials, Second Edition gives you everything you need to inspire your entire workforce to new levels of productivity.

About the Authors

CHIP ESPINOZA , PHD, is author of Millennials Who Manage and Millennials@Work. He is academic director of Organizational Psychology and Nonprofit Leadership at Concordia University Irvine. Economic Times recently named him a top 15 thought leader on the future of work.

MICK UKLEJA, PHD, is the founder and President of LeadershipTraQ, a leadership consulting firm. He co-authored Managing The Millennials, Who Are You? What Do You Want? and The Ethics Challenge. Mick is an adjunct professor in the MBA program at Concordia University and keynotes across the country on issues relating to generational diversity, leadership and personal productivity. He has been featured on Fox News, CNN, Fox Business Network, NBC and in numerous publications.

In this Book

  • Managing the Millennials─Discover the Core Competencies for Managing Today’s Workforce, Second Edition
  • Foreword
  • Close Encounters with A Different Kind
  • The Millennials and You
  • Aren’t We All Just The Same?
  • The Effective Managers versus the Challenged Managers
  • The Points of Tension between Managers and Millennials
  • Be Flexible─When Letting Them Have It Their Way Makes Sense─Flexing with the Autonomous
  • Create the Right Rewards─Rewarding the Right Things in the Right Ways─Incenting the Entitled
  • Put Their Imagination to Work─They Are at the Head of the Creative Class─Cultivating the Imaginative
  • Build A Relationship: First Them, Then You─Engaging the Self-Absorbed
  • Be Positive When Correcting─Fragile, Handle With Care─Disarming the Defensive
  • Don’t Take Things Personally─It Is Not Always About You─Self-Differentiating From the Abrasive
  • Show Them the Big Picture─The Big Picture Does Not Exist Until You Help Them─See It Broadening the Myopic
  • Include the Details─Ambiguity Is Their Kryptonite─Directing the Unfocused
  • Make It Matter to Them─They Want To Know “Why” Before “What”─Motivating the Indifferent
  • Building a Millennial-Friendly Culture
  • Mentoring Millennials
  • Notes