People Styles at Work: Making Bad Relationships Good and Good Relationships Better

  • 3h 45m
  • Dorothy Grover Bolton, Robert Bolton
  • AMACOM
  • 1996

With so much diversity in the workplace, it’s no wonder people problems abound. Yet it is possible to overcome personality conflicts by understanding other people’s differences instead of merely reacting to them emotionally.

A sequel to Social Style/Management Style, this book presents a comprehensive behavioral science model for understanding four different "people styles." The authors explain how readers can:

  • identify their own styles and how they appear to others
  • relate effectively—no matter how others react to them
  • create common ground with different people while retaining their own individuality
  • evaluate the "people styles" of others and discover how to "flex" their styles to match

Readers will learn the characteristic strengths and weaknesses of each style—driver, analytical, amiable, and expressive—and how these characteristics can create stress in the other behavior types. They’ll discover how to minimize these stresses by getting "in synch" with the style-based behavior patterns of others.

About the Authors

Robert Bolton, Ph.D. and Dorothy Grover Bolton are co-founders of Ridge Associates, specializing in skills training, organizational consulting, and one-on-one coaching and counseling for executives and fast-track managers. They also wrote Social Style/Management Style (AMACOM).

In this Book

  • No Wonder We Have People Problems
  • People Are More Predictable Than You Think
  • What's Your Style?
  • Two Keys to Understanding People
  • Seeing Yourself as Others See You
  • Four Paths to Success
  • Styles Under Stress
  • Finding Common Ground With People
  • Four Steps to Better Relationships
  • How to Identify a Person's Style
  • Too Much of a Good Thing
  • Flexing in Special Situations
  • Three Keys to Good Relationships
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