Squawk!: How to Stop Making Noise and Start Getting Results

  • 1h 9m
  • Travis Bradberry
  • HarperCollins
  • 2008

Sick of managers and colleagues swooping in, stealing credit, and leaving behind steaming deposits of you-know-what? In this fun, illuminating parable, we follow Charlie the Seagull as he learns that the secret to being successful boss lies in a deeper understanding of what management really is and how our actions are perceived by those around us. When 50% of people hate their jobs-and two-thirds are actively considering other employment-it's clear that something has gone fowl in the workplace. Ask people and they're likely to tell you that it's their boss. Seagull managers are an increasingly common phenomenon, hovering inside every workplace. They swoop in, squawk orders riddled with formulaic advice, and leave behind steaming deposits of you-know-what on the heads of those around them. They fall short in helping their employees to solve problems, work productively, and feel valued. Seagull managers inflate turnover, reduce productivity and kill job satisfaction. Now there's a solution! With Squawk!, Dr. Travis Bradberry provides a tasty morsel that's as easy to digest and apply as it is to read. This is the lively and entertaining story of Charlie - a seagull who doesn't see how his management style is the limiting factor in his flock's ability to forage the food court of a marine theme-park. Through this parable, readers discover The Three Virtues of Great Leadership, a cohesive method that ensures we stop depositing messes on the heads of those around us.

About the Author

Dr. Travis Bradberry is the award-winning author of the #1 best selling book, Emotional Intelligence 2.0, and the cofounder of TalentSmart--a consultancy that serves more than 75% of Fortune 500 companies and is the world's leading provider of emotional intelligence tests and training.

His bestselling books have been translated into 25 languages and are available in more than 150 countries. Dr. Bradberry has written for, or been covered by, Newsweek, BusinessWeek, Fortune, Forbes, Fast Company, Inc., USA Today, The Wall Street Journal, The Washington Post, and The Harvard Business Review


Dr. Bradberry is a world-renowned expert in emotional intelligence who speaks regularly in corporate and public settings. Example engagements include Intel, Coca-Cola, Microsoft, Fortune Brands, Boston Scientific, the Fortune Growth Summit, The Conference Board: Learning from Legends, the American Society for Training and Development, the Society for Human Resource Management, and Excellence in Government.

Dr. Bradberry holds a Dual Ph.D. in Clinical and Industrial-Organizational psychology. He received his bachelor of science in Clinical Psychology from the University of California - San Diego.

In this Book

  • Squawk!—How to Stop Making Noise and Start Getting Results
  • The Seagull Manager
  • A Chance Encounter
  • Full-Fledged Expectations
  • Communication That Clicks
  • Paws on Performance
  • A New Day
  • The Three Virtues of Superior Managers
  • The Cost of Seagull Management
  • Are You a Seagull Manager?