Strategic Outsourcing: A Structured Approach to Outsourcing Decisions and Initiatives
- 4h 38m
- Maurice F. Greaver II
- AMACOM
- 1999
How to outsource anything from payroll administration to facilities maintenance.
Organizations are turning to external suppliers for everything from payroll processing to facilities management. The goal is better quality at lower costs, but too often the results are disappointing to dismal--simply because many buyers lack a clear outsourcing methodology. Using the concepts in this book, managers responsible for outsourcing will learn to avoid typical pitfalls and ensure success. Readers learn how to:
- determine core competencies that should be kept in-house rather than outsourced
- align outsourcing with overall corporate strategy
- use outsourcing to support transformation strategies such as restructuring and TQM
- evaluate, compare, and select vendors
- develop targeted RFPs (requests for proposals), negotiate win-win contracts, monitor how vendors perform, and evaluate financial savings
- handle "recompetition" as contracts end--an especially hot topic
About the Author
Maurine F. Greaver II is a former corporate CFO and CPA at Haskins & Sells. He now heads his own financial and management consulting firm and teaches the American Management Association's course on strategic outsourcing. He lives in Washington, D.C.
In this Book
-
Overview of Strategic Outsourcing
-
Methodology
-
Project Management and Champions
-
Outside Advisers
-
Setting Objectives
-
Organizational Structure
-
Determining Core Competencies
-
Restructuring
-
Aligning Outsourcing With Strategy
-
Existing and Projected Costs
-
Performance Standards
-
Other Financial Issues
-
Service Providers
-
Developing the Request for Proposal
-
Comparing and Evaluating Proposals
-
Provider Selection
-
Negotiations
-
Contracts
-
The Transition Process
-
Performance Monitoring
-
Solving Problems
