Successful Onboarding: Strategies to Unlock Hidden Value Within Your Organization

  • 5h 6m
  • Lilith Christiansen, Mark A. Stein
  • McGraw-Hill
  • 2010

Fact: 1/3rd of all external hires are no longer with the organization after 2 years. What can you do about it? In a word: onboarding; although poorly understood, subject to narrow definitions, and with limited best practice understanding or management rigor. Consultants Mark Stein & Lilith Christiansen have worked with leading companies on it, and they've synthesized their work into a ready to use system.

With Successful Onboarding, you can:

  • Rewrite the employer-employee compact—to everyone's advantage
  • Reduce time-to-productivity—while increasing the level of productivity and retention
  • Make improvements at the systemic level—with gains realized with regularity
  • Enroll new hires in your company's strategic plan

Successful Onboarding provides a business case, a systemic approach to the entire process, and instructive inside stories from Apple, Starbucks, Netflix, Microsoft, Baird, Bank of America, John Deere, and dozens of other industry leaders.

About the Authors

Mark A. Stein: With a finance education from the George Washington University School of Business in 1990, and subsequent professional service experience as a foundation, Mark entered the management consulting industry in 1995, and has since led hundreds of corporate strategy, investment analysis and organization development engagements for leading multi-national corporations. Mark speaks at Organization Development and onboarding conferences.

Lilith Christiansen: Lilith has 15 years of organization development consulting experience with Kaiser Associates and Booz Allen Hamilton. Lilith has led numerous organizational improvement and employee programs redesign projects for clients in both public and private sectors. Lilith is a graduate of University of Virginia and University of Pennsylvania's Wharton School of Business.

In this Book

  • The Business Case for Onboarding
  • The State of the Art: Essentials of Strategic Onboarding
  • Teaching Culture So that Our New Hires “Get It”
  • “Connections That Count”—Empowering Employees By Nurturing Valuable Relationships
  • Personal Progress and Prospect: Early Career Support
  • “Limited Upside in Flying Blind”: Driving Strategic Insight and Impact
  • The Onboarding Margin Life Support System: Administration and Governance
  • Getting Started: Conducting a Program Diagnostic
  • Driving Implementation—From Blueprint To Impact