Telecom for Dummies
- 7h 36m
- Stephen P. Olejniczak
- John Wiley & Sons (US)
- 2006
- Worldwide telecom spending was over $4 trillion in 2004, and virtually all 12 million businesses in the U.S. buy phone and other telecom services
- Our book shows people at small- and medium-sized businesses how to make sense of telecom lingo and get the best deals
- Includes an overview of the major players in the telecom industry and an easy-to-understand explanation of the existing telecom infrastructure
- Helps people pinpoint the telecom services best suited to their business needs, understand billing, and troubleshoot problems
- Covers emerging industry trends, such as Voice over Internet Protocol (VoIP), and how they can help businesses cut costs
About the Author
Stephen Olejniczak is the Director of Operations for ATI Communications, and has over ten years of telecom experience under his belt. His initial job in telecom was provisioning data services, eventually taking a position as the customer service manager for a small long-distance company, and finally as its manager of dedicated provisioning.
Stephen did not start out in life as a techie, only falling prey to the glamour and easy money after failing to find a career that enabled him to use his Bachelors degree in Cultural Anthropology.
In this Book
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Telecom for Dummies
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Introduction
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A Buyer’s Scoop on Telecom
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Making (And Living with) Telecom Decisions
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Getting Around the Telecom Neighborhood
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Understanding Dedicated Service Requirements
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Meeting Toll-Free Service, the Red-Headed Stepchild of Telecom
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Chapter 6: Getting the Non-Accountant’s Guide to Your Phone Bill
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Ordering Regular Phone Lines and New Long-Distance Service
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Ordering Dedicated Service
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Ordering Toll-Free Service
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Activating Your Dedicated Circuit and Toll-Free Numbers
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Maintaining Your Telecom Services
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Troubleshooting Switched Network Issues
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Troubleshooting Your Dedicated Circuits
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Transferring Data, Not Just Voice Content
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Riding the Internet Wave: VoIP
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Ten Acronyms and What They Really Mean
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Ten Troublesome Telecom Traits to Avoid
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Ten Places to Go for Hints and Help
SHOW MORE
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