The Complete Guide to Training Delivery: A Competency-Based Approach
- 8h 27m
- Marsha King, Stephen B. King, William J. Rothwell
- AMACOM
- 2001
This book offers, for the first time, a research-based analysis of the 14 key skills (or "competencies") trainers must master to be effective. It provides trainers with pragmatic ways to apply these competencies in the real world.