The Effective Hiring Manager

  • 2h 57m
  • Mark Horstman
  • John Wiley & Sons (US)
  • 2020

The Effective Hiring Manager offers an essential guide for managers, team leaders, and HR professionals in organizations large or small. The author’s step-by-step approach makes the strategies easy to implement and help to ensure ongoing success.

Hiring effectively is the single greatest long-term contribution to your organization. The only thing worse than having an open position is filling it with the wrong person. The Effective Hiring Manager offers a proven process for solving these problems and helping teams and organizations thrive.

  • The fundamental principles of hiring and interviewing
  • How to create criteria to hire by
  • How to create excellent interview questions
  • How to review resumes
  • How to conduct phone screens
  • How to structure an interview day
  • How to conduct each interview
  • How to capture interview results
  • How to make an offer
  • How to decline a candidate
  • How to onboard candidates

Written by Mark Horstman, co-founder of Manager Tools and an expert in training managers, The Effective Hiring Manager is an A to Z handbook to the successful hiring process. The book explores, in helpful detail, what it takes to hire the right person, for the right job, and the right team.

About the Author

MARK HORSTMAN is co-founder and managing partner of Manager Tools LLC, a Management Consultancy. His firm produces Manager Tools, the number one business podcast in the world. The company Manager Tools trains or consults to over half of the Fortune 1000 companies. Mark is a graduate of West Point. Following his service, he worked in sales and marketing at Proctor & Gamble, and as a recruiter. He has been training managers and executives for the past 25 years.

In this Book

  • The First Principle of Effective Hiring—Don’t Hire
  • The Second Principle of Effective Hiring—Set Your Bar High
  • The First Principle of Effective Interviewing—Say No
  • Behavioral Interviewing and Preparing Your Hiring Criteria
  • Creating Behavioral Interview Questions
  • Behavioral Interview Question Examples
  • Screening Résumés
  • Screening Social Media
  • Conducting Phone Screens
  • Having Human Resources Conduct Phone Screens
  • Video and Telephone Interviews
  • Effective Final Interview Process
  • Physical Interview Setup
  • No Panel Interviews
  • How to Conduct Technical Interviews
  • Each Interviewer Uses the Same Set of Questions
  • The Basic Structure of Each Interview
  • How to Take Notes
  • How to Probe Behavioral Interview Answers
  • Interview Results Capture Meeting (IRCM)
  • How to Check References
  • How to Offer
  • How to Decline
  • How to Handle Two Viable Candidates
  • Onboarding New Hires


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