The Effective Manager: Management Skills for High Performance

  • 1h
  • Sarah Cook
  • IT Governance
  • 2009

The Effective Manager is intended to provide IT managers with practical advice and tips on how to become an effective manager.

Help develop your management skills

Whether you are new to management, or have been a manager for some time, management is a skill that can be learned and developed in order to gain the trust and respect of your team members and to achieve team and organisational goals.

This book will help you develop your management skills. It is designed to assist you in understanding the characteristics of a high-performance manager, to help you assess where your strengths and development areas lie as a manager and to create a plan of action for realising your management potential.

About the Author

Sarah Cook is the Managing Director of the Stairway Consultancy Ltd. She has 15 years' consulting experience specializing in team building, leadership and change. Prior to this, Sarah worked for Unilever and as Head of Customer Care for a retail marketing consultancy. As well as having practical experience of helping to create high-performing teams across the globe, Sarah is a business author and has written widely on the topic of team building, leadership, management development and coaching. She also speaks regularly at conferences and seminars on these topics. Sarah is a Fellow of the Chartered Institute of Personnel and Development and a Chartered Marketeer. She has an MA from Cambridge University and an MBA. Sarah is an accredited user of a wide range of psychometric and team diagnostic tools.

In this Book

  • The Effective Manager—Management Skills for High Performance
  • Foreword
  • Preface
  • Introduction
  • What Makes An Effective Manager?
  • Defining the Playing Field
  • Managing Performance
  • Handling Difficult Situations
  • Recruitment and Selection
  • Managing the Team
  • Motivating Others
  • Bibliography