The Evaluation Interview: How to Probe Deeply, Get Candid Answers, and Predict the Performance of Job Candidates, Fifth Edition

  • 3h 51m
  • Richard Fear, Robert Chiron
  • McGraw-Hill
  • 2002

Interviewing Techniques for Building Rapport, Keeping Control, and Listening Behind the Words to Hear What a Candidate is Really Saying

The Evaluation Interview has been the essential interviewer's guidebook for more than 40 years. Its hands-on techniques and interviewing insights are renowned for helping hiring managers and personnel interviewers put applicants at ease and reveal their true character. This revised and updated fifth edition, is tailored to the realities of interviewing applicant's in today's workplace with new material covering:

  • Tactical interviewing strategies: how to ask "behavioral" questions that leave interviewees no wiggle room
  • Legal issues: Questions you cannot ask in an interview
  • Overall "fit": Evaluating candidates for how well they fit into your organization's culture and strategic priorities

For four decades, The Evaluation Interview has set the standard for conducting accurate employment interviews, learning what makes prospective hires tick, and hiring only those people who will contribute to a company's growth as they grow along with it. This fifth edition updates the book, yet keeps intact the basic principles and guidelines that have made this human resources classic the most valuable and indispensable interviewer's guide on the market.

Managers and HR professionals will gain essential information on:

  • Tips for developing rapport and encouraging the candidate to talk spontaneously
  • Guidelines for crafting a detailed and accurate job description
  • Key character traits for job levels—from administrative to executive
  • Writing the interview summary and determining the overall interview result
  • Using interviews to assist in succession planning, teambuilding, and other vital tasks

About the Authors

Richard Fear is a leading expert in the field of interviewing. A licensed industrial psychologist, past vice president of The Psychological Corporation, and faculty member emeritus of Columbia University, Fear has trained thousands of interviewers in the U.S. and abroad.

Robert Chiron, Ph.D., is president of Chiron Group¬¬a consulting firm specializing in creating alignment and unleashing potential in organizations¬¬whose clients range from small businesses to Fortune 100 corporations. He formerly taught at the University of Iowa and Columbia University.

In this Book

  • An Overview of the Evaluation Interview
  • A Good Hiring Process Starts with a Good Job Description
  • Preliminary Selection Steps
  • The Strategy Behind the Evaluation Interview
  • Developing Rapport
  • Probing More Deeply for Behavioral Clues
  • Techniques of Control
  • Behavioral Interviewing Techniques
  • Legal Issues: Questions You Can't Ask in an Interview
  • How to Interpret Responses in An Interview
  • Interpreting a Candidate's Work History
  • Interpreting Education and Ability to Work on a Team
  • Terminating the Interview and Completing the Interview Rating Form
  • The Campus Interview
  • Conducting Performance Appraisals and Giving Feedback
  • Team Building
  • Visioning
  • Alignment of the Organization and Its Employees
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