The Inclusion Imperative: How Real Inclusion Creates Better Business and Builds Better Societies

  • 6h 2m
  • Stephen Frost
  • Kogan Page
  • 2014

Diversity is a topic rarely out of the news, from the lack of women on company boards to youth unemployment. However existing "Diversity 101" policies are seen as tired and ineffective.

The Inclusion Imperative is a useful guide for professionals wishing to develop a genuinely diverse workforce and an inclusive workplace, but who are frustrated at the inadequacy of guidance currently available to them. Through practical advice and case studies, this book helps organizations deliver improved employee recruitment and retention, enhanced productivity and better decision-making. Leadership, diversity and communications expert Stephen Frost demonstrates that inclusion is not just a moral imperative but one that brings economic and other intangible benefits to organizations.

This book was forged in the unique atmosphere during the planning, organization and implementation of the Olympic and Paralympic Games and includes practical advice and case studies that are valuable to organizations and businesses around the world.

About the Author

Stephen Frost is a leadership, communications and inclusion expert. He was formerly Head of Diversity and Inclusion for the London Organizing Committee of the Olympic Games and Paralympic Games (LOCOG) 2007-2012, and is currently a Visiting Fellow with the Women and Public Policy Program at Harvard Kennedy School. He is also Vice President (Diversity) of the Chartered Institute of Personnel and Development.

In this Book

  • The Inclusion Imperative—How Real Inclusion Creates Better Business and Builds Better Societies
  • Foreword
  • Introduction
  • Introduction to Part One
  • Inside the Tent—The Seven Stages of Life in an Organising Committee
  • Outside the Tent—The Olympic and Paralympic Movements
  • Re-defining Diversity and Inclusion
  • The Real Business Case for Action
  • Introduction to Part Two
  • The process
  • Understand
  • Lead
  • Deliver
  • The Interventions
  • Workforce
  • Procurement
  • Service Delivery
  • Introduction to Part Three
  • 200,000 People—The Workforce Story
  • 2,700 Footballs and 22 Tape Measures—The Procurement Story
  • Logo and Mascots
  • Who Got Tickets?
  • Education and the Cultural Olympiad
  • The Torch Relay
  • 19 Use Your LOAF—Accessibility Inside the Tent
  • Transport, Screening and a Walk Along the South Bank—Accessibility Outside the Tent
  • Trapped in Polyester
  • The Ceremonies
  • Introduction to Part Four
  • The Theory—What Have We Learned?
  • The Tools: Game-changers
  • The Lessons—Failures
  • The Applications—No More Excuses
  • Appendices
  • References