The Nonverbal Advantage: Secrets and Science of Body Language at Work

The workplace is a "blink" world. Studies show we form opinions of one another within 7 seconds of meeting, and that 93% of the message people receive from us has nothing to do with what we actually say. Good nonverbal communication skills are a huge professional advantage. Carol Kinsey Goman combines the latest research and her 25 years of practical experience as a consultant, coach and therapist to offer a fun and practical guide to understanding what we and the people we work with are saying without speaking. Goman writes in an informal, conversational tone, illustrating her points with cartoons, photos and anecdotes, and she includes dozens of simple and enlightening exercises readers can practice to gain control over the message their body is sending. The Nonverbal Advantage will help readers communicate far more effectively, understand those around them more completely, and project a more accurate picture of who they really are to their colleagues, clients and partners.

About the Author

Carol Kinsey Goman, PhD, is the president of Kinsey Consulting Services in Berkeley, California. As a consultant, Carol helps organizations thrive in an environment of ongoing, accelerating change. As a coach, she helps executives and managers become more effective communicators.

Carol presents keynote addresses and seminars for corporate clients, government agencies, and major trade associations around the world. Recent keynote speeches include:

• "The Nonverbal Advantage"
• "The Silent Language of Leadership"
• "Managing People through Continuous Change"
• "Thriving on Change"
• "Collaboration Is a Leadership Skill"

In addition to The Nonverbal Advantage, Carol has authored nine business books, including This Isn't the Company I Joined: How to Lead in a Business Turned Upside Down and Ghost Story, a business fable about the power of collaboration.

Carol has been cited as an authority in media such as Industry Week, Investor's Business Daily, CNN's Business Unusual, Bloomberg TV, and the NBC Nightly News. She has served as adjunct faculty at John F. Kennedy University in the international MBA program, at the University of California in the Executive Education Department, and for the Chamber of Commerce of the United States at its Institutes for Organization Management.