The Psychology of Lean Improvements: Why Organizations Must Overcome Resistance and Change the Culture

  • 3h 13m
  • Chris A. Ortiz
  • CRC Press
  • 2012

The Psychology of Lean Improvements: Why Organizations Must Overcome Resistance and Change the Culture examines the psychology behind why businesses avoid Lean transformations. It investigates why businesses cling to the eight deadly wastes and why they still find ways to place continuous improvement on the back burner.

Frequently sought out for his expertise in Lean manufacturing, Chris Ortiz has been featured in a number of trade publications and on the television show Inside Business with Fred Thompson. In this book, Mr. Ortiz breaks down the fear of change within executives and organizational leaders. He examines the psychology of dysfunction, provides insight into why so many businesses fall short in creating visions for growth and prosperity, and identifies tools that can help you address resistance to change.

Detailing implementation techniques with a proven track record for success, the book considers specific strategies that can be helpful towards improving your company and changing its culture—including cellular manufacturing, total productive maintenance, setup reduction, Kanban, visual communication, and in-line production. It explains how to get started on your Lean transformation, describes why an economic downturn might be a good time to embrace Lean, and warns of the dangers behind failing to do so.

About the Author

Chris A. Ortiz is the founder and president of Kaizen Assembly, a Lean manufacturing training and implementation firm in Bellingham, Washington.

In this Book

  • The Psychology of Lean Improvements—Why Organizations Must Overcome Resistance and Change the Culture
  • Introduction
  • The Psychology of Change
  • Leading the Lean Journey
  • The Psychology of Waste
  • The Psychology of Dysfunction
  • Making Change Happen with 5S
  • Making Change with Lean
  • Keeping the Lean Fire Going
  • Conclusion
  • Glossary
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