The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams
- 5h 30m
- Peter S. Pande, Robert P. Neuman, Roland R. Cavanagh
- McGraw-Hill
- 2002
A Hands-On Implementation Guide to the Bestselling The Six Sigma Way
Six Sigma is todays most talked-about, and successful, business improvement initiative. The Six Sigma Way Team Fieldbook goes beyond theory to explain the tools and procedures a project leader or team needs to implement a Six Sigma improvement project. Designed as a step-by-step implementation manual, it explains how to use Six Sigma methods to identify products and processes that need improvement, then use a proactive approach to either improve or redesign themboosting performance, reducing costs, and/or increasing customer satisfaction.
Written by three veteran consultants and trainers to GE and other top corporate Six Sigma initiatives, The Six Sigma Way Team Fieldbook covers dozens of essential tools and basic statistical techniques needed to execute Six Sigma projects in any organizational environment. Written in a concise, how-to format, and with dozens of data-gathering forms, checklists, and worksheets, it provides Black Belts, Green Belts, and team members with the information they need, including:
- What a Six Sigma project team needs to know before it gets started
- A five-step guide to leading a Six Sigma team through DMAIC (Define, Measure, Analyze, Improve, Control)
- When and how to use thirty-five six sigma improvement tools and techniques
About the Authors
Peter S. Pande, Robert S. Neuman, and Roland R. Cavanagh wrote the best-selling The Six Sigma Way.
Pande is president of Pivotal Resources, Inc., a leading organizational improvement consulting and training firm. He is an experienced executive consultant and has helped guide Six Sigma initiatives at major corporations.
Neuman is a consultant with Pivotal Resources, a sought-after speaker, and a former professor at Amherst Collee and the State University of New York.
Cavanagh, a professional engineer, is a consultant with Pivotal Resources, providing strategic consulting, coaching, and training to non-manufacturing as well as technical environments.
In this Book
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The Six Sigma Way Team Fieldbook—An Implementation Guide for Process Improvement Teams
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The Six Sigma System—A New Way to an Old Vision
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Three Ways to Six SigmaStrategies to Improve, Create, and Manage Processes
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Organizing for Six Sigma—Meet the Players
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Selecting Winning Six Sigma Projects—Getting It Right the First Time
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A Basic Toolkit for Team Leaders—Before You Begin
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Define the Opportunity—Scoping Six Sigma Projects
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Power Tools for “Define”Getting It Right at the Beginning
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Coming Together as a Team Working Through the Forming Stage
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Measuring Process Performance—Baselining and Refining the Problem Statement
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Power Tools for “Measure”—Collecting and Using Data
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Guiding the Six Sigma Team in the Measure Stage—Storm Clouds Ahead
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Analyzing Data and Investigating Causes—“Call for Sherlock Holmes!”
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Power Tools for “Analyze”—Understanding Problems
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Normal Data and Team Norms—Guiding the Six Sigma Team in the Analyze Stage
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Improving the Process—Creating, Selecting, and Implementing Solutions
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Power Toolsfor “Improve”—Getting Better and Better
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“At Last We’re a Team!”—Guiding the Six Sigma Team in the Improve Stage
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Control and Process Management—Hold the Gains
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Power Tools for “Control”—Keeping Things on Track
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Guiding Your Team in the Control Stage—“Are We Really in Control?”
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Six Sigma Process Design/Redesign—Restarting from Scratch
