Six Sigma Black Belt: Impact on Stakeholders and Benchmarking

  • 6 Videos | 1h 35m 17s
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The success of Six Sigma deployment in an organization largely depends on the success of individual Six Sigma projects. Organizational stakeholders, including customers, suppliers, and employees, have a strong influence on the implementation of Six Sigma projects. In turn, these projects impact the organizational stakeholders by throwing many opportunities and challenges before them and requiring them to adapt to changes caused by improvements. Benchmarking is used in Six Sigma projects to set improvement goals against world-class and competitive reference points. Benchmarking may also be used at later stages in Six Sigma DMAIC while evaluating existing operations and incorporating best practices to maximize the success of improvement efforts. This course helps analyze key stakeholders and explore the impact Six Sigma projects can have on them. The course also discusses the concept of benchmarking, various benchmarking types, and how benchmarking is used in Six Sigma. This course is aligned with the ASQ Certified Six Sigma Black Belt certification exam and is designed to assist learners as part of their exam preparation. It builds on foundational knowledge that is taught in SkillSoft's ASQ-aligned Green Belt curriculum.

WHAT YOU WILL LEARN

  • discover the key concepts covered in this course
    recognize the steps in creating an action plan for analyzing Six Sigma stakeholders
    recognize the impact of Six Sigma projects on different categories of stakeholders
    distinguish realities about benchmarking from misconceptions
    characterize the source and scope of a benchmarking target
  • recognize the goals and use of key benchmarking approaches
    identify recommendations for ethical conduct in benchmarking
    match the phases of the benchmarking process with the steps performed in them
    recognize how benchmarking can benefit a Six Sigma project

IN THIS COURSE

  • Playable
    1. 
    Six Sigma Black Belt: Impact on Stakeholders and Benchmarking
    1m 52s
    UP NEXT
  • Playable
    2. 
    Six Sigma Stakeholders and Projects
    10m 43s
  • Locked
    3. 
    The Impact on Stakeholders
    8m 34s
  • Locked
    4. 
    Understanding Benchmarking
    13m 39s
  • Locked
    5. 
    The Types of Benchmarking
    19m 32s
  • Locked
    6. 
    Using Benchmarking in Six Sigma
    15m 58s

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