The Trainer's Tool Kit, Second Edition

  • 2h 31m
  • Cy Charney, Kathy Conway
  • AMACOM
  • 2005

The Trainer’s Tool Kit has long been a valued guide for trainers and managers in need of a quick refresher. Now completely updated with hundreds of ready-to-use techniques, the book is still the perfect resource for new trainers, managers who are suddenly asked to train, and training professionals in need of a quick refresher. Comprehensive and arranged in an easy-reference format, The Trainer’s Tool Kit, Second Edition, supplies instant guidance specifically designed to make any training task easier and more efficient. The book gives you concise, easy-to-digest nuggets of information you can put to use even at a moment’s notice. You’ll find here’s-how-to-do-it information on need-to-know training topics including:

  • the principles of learning
  • budgeting for training
  • when to use case studies
  • handling difficult participants
  • icebreakers
  • facilitation tips
  • flipchart do’s and don’ts
  • learning contracts
  • overcoming resistance
  • rewards and recognition

Now even easier to use, completely updated, and containing all the practical information included in the first edition, the book also includes expanded coverage of retention programs such as mentoring and career and succession planning. Taking a fresh look at a broad range of ideas, The Trainer’s Tool Kit, Second Edition, shows how to achieve significant performance improvements through effective training.

About the Authors

Cy Charney is president of Charney and Associates, Inc., a management consulting firm specializing in the human dimension of performance improvement. He works internationally with Fortune 500 companies and teaches in the Executive programs of five major universities. He is the author of The Portable Mentor, The Instant Manager, and The Instant Sales Pro.

Kathy Conway is president of Virtual Communications, a consulting firm specializing in high-impact training results and focusing on developing and retaining high-performing employees. She has more than 25 years of experience in human resources.

In this Book

  • The Trainer’s Tool Kit, Second Edition
  • Today’s Organizations
  • Today’s Trainers
  • Today’s Trainees
  • Chapter 4: Training Trends—Then and Now
  • Learning Organizations
  • Successful Training Criteria
  • Linking Training to Business Needs
  • Aligning Trainers with the Organization
  • Training Needs Analysis
  • Designing a Training Needs Analysis
  • Using 360-Degree Feedback for Training Needs Analysis
  • Core Competencies
  • Developing a Training Curriculum
  • Budgeting for Training
  • Budgets—Building a Case for More Training Dollars
  • Costs and Benefits of Training
  • Alternatives to Training
  • Stretching the Training Dollars
  • Using Consultants
  • Outsourcing
  • Choosing Facilities
  • Requests for Proposals for Training Services
  • Lesson Plan Development
  • Training Program Design
  • Methodology—Choosing the Right One
  • Role Play—Design and Conduct
  • Case Studies
  • Training Materials
  • Simulations
  • Pilot Programs
  • Technology: Choosing High-Tech or Low-Tech
  • E-Learning
  • Videoconferencing
  • Self-Directed Learning
  • Computer-Based Training
  • Preparation for Training
  • Icebreakers
  • Overcoming Nervousness
  • Impact in the Classroom
  • Videos: Using Them to Their Best Advantage
  • Dealing with Difficult Behavior
  • Resistance to Training
  • Keeping Trainees Focused
  • Flip Chart Do’s and Don’ts
  • Overhead Projector Do’s and Don’ts
  • Activities and Exercises
  • Computer-Projected Presentations
  • Presentation Skills
  • Facilitator Do’s and Don’ts
  • Top 10 Tips for Trainers
  • Humor
  • Diversity in the Classroom
  • Post-Course Evaluation
  • Orientation
  • Product Training
  • Outdoor Training
  • Conferences and Seminars
  • Targeting the Right Results
  • Levels of Evaluation
  • Measuring Training Results
  • Auditing the Training Function
  • Benchmarking
  • Train-the-Trainer Sessions
  • Professional Development for Trainers and Facilitators
  • Professional Associations—A Checklist for Selecting and Joining
  • Manager’s Role in Supporting Training
  • Coaching for Skills Development
  • Individual Development Plans
  • The Development Planning Meeting
  • Making the Most of Development Planning Meetings
  • Developmental Learning Activities
  • Chapter 72: Mentoring Best Practices
  • Implementing a Mentoring Program
  • Training and Orientation for Mentors and Mentees
  • Career Planning Programs
  • Promoting Career Self-Management
  • Succession Planning
  • Designing an In-House Succession Program
  • Ten Ways to Take the ‘‘Success’’ out of Succession Planning
  • Energizing High Performers Through Training and Learning Opportunities
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