TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments

  • 2h 5m
  • Douglas R. Conant, Mette Norgaard
  • John Wiley & Sons (US)
  • 2011
Most leaders feel the inevitable interruptions in their jam-packed days are troublesome. This book argues that these points of contact with other people are overlooked opportunities for leaders to increase their impact and promote their organization's strategy and values.