Troubleshooting methodology for mobile devices follows well understood best practices and a logical flow, with some amendments to take into account the unique nature of mobile devices. Having a good understanding of troubleshooting principles will make any problem of configuration or operation surmountable. This course covers basic troubleshooting methodology, and how to apply it to mobile devices and applications. This course is one of a series of courses that cover the objectives for CompTIA Mobility+ (MB0-001).
IT support personnel, mobility architects, network and security administrators, and anyone looking to gain technical skills for managing mobile devices