Quality Management and Continuous Improvement
Overview/Description
Target Audience
Prerequisites
Expected Duration
Lesson Objectives
Course Number
Overview/Description
Consistently providing high-quality products and services requires use of continuous process improvement initiatives and adherence to applicable industry standards. Using lessons learned in combination with continuous improvement initiatives creates a powerful feedback loop that support process improvement. Industry standards for quality and process improvement provide a benchmark for verifying the results. In this course, you'll learn about the tools and methodologies used for continuous quality improvement, such as Lean, Six Sigma, kanban, and value stream analysis. You'll also learn about international quality standards such as ISO, CMMI®, BS, and IEEE. This course will assist in preparing the learner for the PMI® certification exam and provide a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations.
Target Audience
Existing project managers pursuing certification in recognition of their skills and experience, or others training to become accredited project managers.
Prerequisites
None
Expected Duration (hours)
1.1
Lesson Objectives
Quality Management and Continuous Improvement
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