Managing Virtual Teams
- 3 Courses | 1h 7m 21s
- 9 Books | 31h 21m
- 6 Audiobooks | 23h 43m 24s
Technology allows more employees than ever to work remotely, educate yourself on ways to best manage a virtual workforce. Currently, more people are working remotely than ever before, and many organizations plan to increase the number of consultants and contract employees they manage over the next few years. It can be a challenge to manage virtual teams, but there are ways to create a remote corporate culture. Here, you'll learn tips on managing your virtual team.
GETTING STARTED
Building Customer Relationships in a Virtual Environment
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1m
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3m 51s
COURSES INCLUDED
Building Customer Relationships in a Virtual Environment
When you're in a customer-facing role in a virtual or hybrid work environment and you can't interact with your customers in person, how can you establish rapport, build a relationship, and get them to trust you? In this course, you'll explore the skills and strategies to bridge the virtual divide and find meaningful ways to reach out to customers, strengthen existing customer ties, and build new ones. You'll learn how vital it is to make these human connections, and what personal qualities will enable that to happen. You'll discover how to meet your customers and really get to know them in a virtual environment, and how - and when - to use different communication channels most effectively to create real human connections. You'll also learn how to reach out effectively to create valuable touch points that customers will appreciate.
7 videos |
23m
Assessment
Badge
Leading in a Hybrid Workplace
The days of showing up at the office or shopfloor 9-to-5, five days a week, ended for many of us long before the pandemic arrived. Covid accelerated a transformation in where and when we work that was already well underway. A team leader in the 21st century will need to prepare for the future of work by learning to lead hybrid teams, which include a mix of remote and onsite workers, often on different schedules. In this course, you'll learn about becoming a human-centered manager who can build a sense of community in a group of individuals separated by space and time. You'll see how inequities can arise in hybrid teams, and how to avoid them. You'll learn tools and techniques for improving collaboration among physically separated workers. Finally, you'll explore strategies for maintaining high productivity and performance on hybrid teams.
7 videos |
25m
Assessment
Badge
Facing Virtual Team Challenges
A virtual team can face the same difficulties as other teams, but remote teamwork also has unique challenges. In this course, you'll learn about tactics for managing teams that blend onsite and offsite members across time zones and geography. You'll be introduced to team leadership strategies for overcoming internal conflicts and handling collaboration and communication challenges. Finally, you'll learn how to evaluate and adapt your management style and approach to working on a team that is virtual.
7 videos |
18m
Assessment
Badge
PMI PDU
EARN A DIGITAL BADGE WHEN YOU COMPLETE THESE COURSES
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.
Digital badges are yours to keep, forever.BOOKS INCLUDED
BOOK SUMMARY
MIT Sloan Management Review Article on Five Ways to Improve Communication in Virtual TeamsIn this article from MIT Sloan Management Review, you'll learn that implementing simple strategies with your team will engender more effective virtual communication.
5m
By MIT Sloan Management Review
Book
Leading Effective Virtual Teams: Overcoming Time and Distance to Achieve Exceptional ResultsPresenting practical tips to help leaders engage and motivate their geographically dispersed project team members, this timely book will show you how to address some of the toughest challenges virtual team leaders face, including keeping team members engaged from afar.
3h 42m
By Nancy M. Settle-Murphy
Book
Trust in Virtual TeamsProviding a clear view of how virtual projects can succeed, this thoughtful and pragmatic guide explores how quality assurance compliments and promotes effective organizational design and project management to build solid trust relationships within virtual teams.
3h 34m
By Thomas P. Wise
Book
Top Tips to Motivate your Virtual TeamRuss Howard, Senior Director of Product Management at Skillsoft offers tips to ensure your team remains motivated and productive in their new virtual environment.
2m
By Russ Howard
Book
Virtual Teams: How We Are Connecting InternallyRyan Tidwell, Content Marketing Specialist at Skillsoft discusses how we all need to pause throughout the day and have human interaction, even if it's virtual.
2m
By Ryan Tidwell
Book
Virtual Coach, Virtual MentorProviding a wide variety of perspectives on a rapidly growing phenomenon, this timely, significant book aims to encourage more practitioners and their clients and more organizations to experiment with using electronic media to enrich coaching and mentoring.
4h 28m
By David Clutterbuck, Zulfi Hussain (eds)
Book
Leading Virtual Project Teams: Adapting Leadership Theories and Communications Techniques to 21st Century OrganizationsComplete with case studies that illustrate real-world applications to the virtual challenges presented in each chapter, this book provides the virtual project manager with the tools and techniques to improve e-leadership and communications.
3h 25m
By Margaret R. Lee
Book
Working at a Distance: A Global Business Model for Virtual Team CollaborationOrganizations are implementing virtual teams using web technologies as a cost-effective measure for training and project development. This timely book provides a detailed, comprehensible virtual team business model for managers, professionals, teachers or students involved globally with such initiatives.
2h 51m
By Cassandra J. Smith
Book
The Handbook of High Performance Virtual Teams: A Toolkit for Collaborating Across BoundariesContaining an array of illustrative cases as well as practical tools for designing, implementing, and maintaining effective virtual work, this resource provides a framework for working collaboratively across boundaries of time, space, and culture.
13h 12m
By Jill Nemiro, Lori Bradley, Michael Beyerlein, Susan Beyerlein (eds)
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AUDIOBOOKS INCLUDED
AUDIOBOOK SUMMARY
101 Tips for Telecommuters: Successfully Manage Your Work, Team, Technology and Family101 Tips for Telecommuters is an easy-to-use guide for successful telecommuting. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
20m 21s
By Debra A. Dinnocenzo
AUDIOBOOK SUMMARY
Virtual Leadership: Practical Strategies for Getting the Best Out of Virtual Work and Virtual TeamsVirtual Leadership explores the challenges associated with working remotely, and guides you on how to lead virtual teams. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.
21m 3s
By Penny Pullan
Audiobook
Remote: Office Not RequiredThis audio edition thoroughly explores the "work from home" phenomenon, as well as explains the challenges and unexpected benefits.
3h 22m 44s
By David Heinemeier Hansson, Jason Fried
Audiobook
Virtual Leadership: Practical Strategies for Getting the Best Out of Virtual Work and Virtual TeamsThis audio edition identifies the challenges of virtual work and explains how to develop the facilitative leadership mindset to effectively manage people remotely.
8h 32m 55s
By Penny Pullan
Audiobook
The Long-Distance Leader: Rules for Remarkable Remote LeadershipThis audio edition shows leaders how to guide their teams by recalling the foundational principles of leadership.
4h 53m 12s
By Kevin Eikenberry, Wayne Turmel
Audiobook
Forging Bonds in a Global Workforce: Build Rapport, Camaraderie, and Optimal Performance No Matter the Time ZoneBusiness success today requires deeper engagement than ever. Apply the lessons of Forging Bonds in a Global Workforce to build lasting connections and drive career and organizational success in a truly global economy.
6h 13m 9s
By Andrew Molinsky, Melissa Hahn
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