Business Analysis Training

Business Analysis professionals play a critical role in organizations. Effective business analysis can result in innovative products, services and processes along with improved business outcomes. The Digital Age creates great opportunity and great risk for this crucial business function.

“The core of business analysis will remain the same in the digital world. The knowledge areas, tasks and competencies as described in the of BABOK® Guide will continue to remain relevant, and in fact, are going to be even more critical in the digital world.

Strategic thinking, customer centricity, empathy, design thinking, agility, technology, and continuous stakeholder engagement are now foundational best practices without which business analysts simply cannot succeed in the digital world”.

IIBA®,“Digital Business Analysis – Crossing The Chasm
From Traditional To Digital World – March 2018”

The talent pool of Business Analysts must be properly equipped with knowledge of best practice methodologies, techniques and competencies so that they can apply those skills in today’s technology-driven environments.

Comprehensive Training for Business Analysis Topics

Skillsoft’s Business Analysis solution offers in depth, certification-aligned training for business analysis professionals. Core instruction is covered in a series of courses on Business Analysis Concepts, Effective Business Analysis Techniques, and Key Business Analysis Competencies outlined in IIBA’s Business Analysis Body of Knowledge® (BABOK®). Along with the certification aligned content Skillsoft offers the largest library of business and professional effectiveness courses, and digital transformation skills, critical competencies for business analysts to be effective in their jobs. Supplemental content such as full-text and audio books is available across all the content libraries for more immersive training or moment of need support.

From basics on Business Analysis including Agile, business intelligence, information technology, business architecture, and business process management perspectives to more advanced topics such as the necessary activities to perform and tools to use for effective business analysis, the content supports a range of needs.

Learning Design for Engagement and Retention

Our instructional and content design strategies are continually evolving to support the needs of modern learners in the digital age. These strategies and techniques align to three learning requirements:

  1. More just-in-time, less just-in-case learning
  2. Engage the learner with visual, short and relevant content
  3. Design content for more self-directed and specialized learning.

Our newest course design addresses these learning requirements in several ways:

Designed for the non-linear mind

With short bursts of content designed for the non-linear mind of the modern learner, our customer service content is comprised of 3-5 minute micro-videos embedded within 30 minute courses. This results in dynamic options for learner – from moment of need support to more immersive learning.

Data-driven mix of content design approaches

To make the learning experience more engaging we use a data-driven mix of content design approaches in our courses. The instructional design approaches are learner-centric and carefully executed to engage both sides of the brain by fostering a linkage between cognition and emotion.

Coaching rather than mentoring 

These courses use a “coaching” rather than “mentoring” approach, with an intentional emphasis on highlighting and reinforcing effective practices and approaches.

We continually invest in research on adult learning informed by brain science, to ensure that our learning solutions are engaging, meet the needs of the modern digital learner, and are effective in both changing behavior and driving measurable improvement in our customers’ businesses.

Skillsoft has partnered with the Massachusetts Institute of Technology’s Office of Digital Learning, and Accenture, to embark on an extensive research initiative that delves into the science of adult learning to precisely determine what instructional strategies stimulate employee engagement and interest.

Learn More about Skillsoft’s Research Initiative

Supplemental Resources

Each Percipio channel features supplemental learning resources including full-text books and audio books, to extend the learning. Carefully curated resources from authors and experts in their field such as those highlighted below offer learners opportunities to deepen their understanding of the learning topic.