ITIL® Training and Certification
In today’s technology-driven business context, effective delivery of IT services is key to organizational success. The demand for 1) service quality, 2) cost efficiency, and 3) production agility has led organizations to base their IT services on proven frameworks and best practices.
The ITIL® framework is a powerful catalyst for service improvement, and many organizations seeking service level improvement turn to it, and its underpinning philosophy of IT management, to improve service quality.
Using the ITIL service lifecyle for the organization Learn More in this short video
- Establishes clear links between IT services and business strategy
- Improves the quality and speed of service delivery
- Improves customer relationships
- Closes the gap between an organization and its competition
Skillsoft’s ITIL solution is current, aligned to ITIL 4, and unique in the industry because of its broad array of options for the training and development of each participant in an ITIL initiative.
As an approved training organization for ITIL, Skillsoft’s courses are directly aligned with AXELOS’s ITIL syllabus and the certification exam objectives. Further support for learners is offered via practice exams, study guides, direct mentorship and full-text and audio Books. Course Sample
Success for the organization means that employees at all levels need to have the right mind-sets to not only embrace change and innovation, but also to participate and contribute as stakeholders in the transformation. Skillsoft is the only organization offering hundreds of hours of skills training to global organizations cost effectively and at scale.
By leveraging Skillsoft’s ITIL training solutions, organizations can create service delivery models that are process-optimized and well positioned to meet the evolving needs of the business in today’s technology-driven business landscape.