Become a Great Listener
- 6 videos | 15m 43s
- Includes Assessment
- Earns a Badge
- PMI PDU
Communication is a two-way process - while one person provides information, another must not only understand what is meant, but also show that they're being receptive to that information. This requires strong listening skills - a vital asset in any business environment. In this course, you'll work on sharpening your listening skills and getting yourself in the right receptive mindset for communicating. You'll learn how to recognize the behaviors that indicate receptivity, as well as to identify the different types of listener. You'll also learn how to ask the right questions to ensure that you understand what is being communicated.
WHAT YOU WILL LEARN
recognize how adopting a receptive mindset can improve your interpersonal communicationsrecognize behaviors that indicate receptivity to a communicationrecognize the traits of different types of listeners
recognize examples of effective listening skills being applied in interpersonal communicationsrecognize examples of effective questions that are used to clarify messages or get more information
IN THIS COURSE
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.Digital badges are yours to keep, forever.