Become a Great Listener

  • 6 Videos | 21m 43s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
  • Certification PMI PDU
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Communication is a two-way process – while one person provides information, another must not only understand what is meant, but also show that they’re being receptive to that information. This requires strong listening skills – a vital asset in any business environment. In this course, you'll work on sharpening your listening skills and getting yourself in the right receptive mindset for communicating. You'll learn how to recognize the behaviors that indicate receptivity, as well as to identify the different types of listener. You’ll also learn how to ask the right questions to ensure that you understand what is being communicated.

WHAT YOU WILL LEARN

  • recognize how adopting a receptive mindset can improve your interpersonal communications
    recognize behaviors that indicate receptivity to a communication
    recognize the traits of different types of listeners
  • recognize examples of effective listening skills being applied in interpersonal communications
    recognize examples of effective  questions that are used to clarify messages or get more information

IN THIS COURSE

  • Playable
    1. 
    Become a Great Listener
    40s
    UP NEXT
  • Playable
    2. 
    Adopting a Receptive Mindset
    3m 12s
  • Locked
    3. 
    Being Receptive to Communication from Others
    3m 2s
  • Locked
    4. 
    What Kind of Listener Are You?
    2m 52s
  • Locked
    5. 
    Becoming a Better Listener
    2m 52s
  • Locked
    6. 
    Making Sure You Understand the Message
    3m 6s

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform

Digital badges are yours to keep, forever.

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