CLCOR: Cisco Unified CM Dial Plan

Cisco    |    Intermediate
  • 9 videos | 28m 39s
  • Includes Assessment
  • Earns a Badge
Rating 4.4 of 17 users Rating 4.4 of 17 users (17)
A collaboration engineer is required to use dial plans, an essential component in unified communication, to accomplish day-to-day activities and troubleshoot any problem that may arise. In this course, you'll explore different components of dial plans and endpoint addressing in Cisco Unified Communication Manager (UCM). You'll then identify the features and logistics of call routing and how urgent priority can affect call routing decisions. Next, you'll discover digit collection and analysis methods before moving on to outlining the management of variable length and overlapping patterns. Finally, you'll illustrate how to configure endpoint addressing and call routing components in Cisco Unified CM. This course is a part of a collection of courses that will prepare you for the 350-801: Implementing and Operating Cisco Collaboration Core Technologies (CLCOR) certification exam.

WHAT YOU WILL LEARN

  • Discover the key concepts covered in this course
    Outline the design and documentation of dial plans in cisco unified cm
    Identify addressing schemes for endpoints in different deployment modes
    Recall components of call routing in the cisco unified cm
    Describe the routing logics used by cisco unified cm when processing a call
  • Recognize digit collection and analysis methods used by different protocols
    Identify different components used in handling variable length and overlapping patterns in cisco ucm dial plans
    Demonstrate how to configure different call routing components, including endpoint addressing and patterns
    Summarize the key concepts covered in this course

IN THIS COURSE

  • 1m 55s
    In this video, you’ll learn more about the course and your instructor. In this course, the skills needed to implement and deploy core Cisco collaboration and networking solutions, including infrastructure and design, protocols, codecs, endpoints, Cisco XE gateway, call control, quality of service, and other related Cisco collaboration applications. You’ll learn the Cisco unified CM dial plan. You’ll also learn endpoint addressing and management of variable length and overlapping patterns. FREE ACCESS
  • 6m 57s
    In this video, you’ll learn more about the Dial Plan design in Cisco Unified CM, as well as documentation. The Cisco Unified CM Dial Plan consists of various components such as endpoint addressing, Dial Patterns to make intra-cluster, inter-cluster, and external calls, digit translation, and calling restrictions. You’ll discover it defines the path calls take along with providing alternatives. It performs digit analysis against patterns created to determine the next hop for a call. FREE ACCESS
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    3.  Endpoint Addressing in Cisco Unified CM
    3m 56s
    In this course, you'll explore different components of dial plans and endpoint addressing in Cisco Unified Communication Manager (UCM). You'll then identify the features and logistics of call routing and how urgent priority can affect call routing decisions. FREE ACCESS
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    4.  The Call Routing Process in Cisco Unified CM
    2m 9s
    In this video, you'll learn more about the main components involved in call routing in the Cisco Unified CM. Call routing from Cisco Unified CM can be divided into two broad categories, an Internal call or an External call. An internal call can be an intra-site call where one phone at Site A is calling another phone at Site A.   FREE ACCESS
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    5.  Call Routing Rules in Cisco Unified CM
    2m 6s
    In this video, you'll learn how to describe the routing logic used by CUCM when processing a call. CUCM can analyze digits received en-bloc or digit-by-digit depending upon how an endpoint sends the digits. In the event of the digits being sent one by one, CUCM analyzes its call routing table and starts eliminating patterns that don't match. FREE ACCESS
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    6.  Digit Collection and Analysis Methods in Cisco UCM
    1m 11s
    In this video, you'll learn how to recognize digit collection and analysis methods used by different protocols. The main focus here is IP and SIP phones, and how patterns are analyzed when the phone goes off the hook, and discarded or kept based on whether the digits match available patterns. IP phones, gateways, and trunks can send digits to CUCM en-bloc. This means all digits are analyzed by CUCM. SIP phones can use Keypad Markup Language to relay digits to CUCM. FREE ACCESS
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    7.  Variable Length & Overlapping Patterns in Cisco UCM
    3m 32s
    In this video, you'll learn more about the different components used in handling variable length and overlapping patterns. For example, wildcards such as the ! character match multiple dialed numbers since it means any number of digits can be dialed after the last matched digit. You'll learn this is useful when making calls to international numbers since the length of digits dialed will vary. You'll see an example on the screen. FREE ACCESS
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    8.  Configuring Call Routing and Endpoint Addressing
    6m 16s
    In this video, you’ll watch a demo. In this demo, you’ll look at Configuring Call Routing components on CUCM. You’ll learn to configure call routing components like DN shared lines, overlapping DNs, and directory URIs. To showcase a shared-line directory number, you’ll make a call from 1001 to 2001. You’ll see that 2001 is associated to just one phone, but you’ll be associating 2001 with a phone that has extension 2002 as well. FREE ACCESS
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    9.  Course Summary
    37s
    In this video, you’ll summarize what you’ve learned in the course. You’ve learned about CUCM dial plans, endpoint addressing in CUCM, call routing and call routing rules, digit collection and patterns, and call routing components. FREE ACCESS

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