Coaching, Feedback, and Making Choices

Everyone
  • 29 videos | 1h 15m 13s
Rating 4.4 of 224 users Rating 4.4 of 224 users (224)
Coaching isn't always easy, but it can be extremely rewarding and there are coaching principles that you can adopt to ensure more effective employee engagement. Providing and receiving effective feedback is challenging, too, but there are keys to effective feedback. You can put it all together by reflecting on your leadership style and focusing your choices to produce meaningful results. This course will cover the key aspects of coaching, including the five principles of coaching, the factors in effective employee engagement, and how to prepare to initiate conversations. You'll then learn how to provide effective feedback and how to conduct difficult conversations. Finally, you'll explore the importance of reflecting on your leadership style, creating a personal development plan, and focusing your choices. This course was originally created by Global Knowledge (GK).

IN THIS COURSE

  • 1m 46s
  • 2m
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    3.  The Coaching Mindset
    2m 36s
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    4.  Identifying the Coaching Opportunity
    1m 30s
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    5.  Preparing to Initiate the Conversation: Kim and Tony
    2m 26s
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    6.  The Benefits of Preparation: Sabine and Ray
    3m 13s
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    7.  Initiating the Conversation
    2m 3s
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    8.  Exploring the Situation
    3m 7s
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    9.  Determining the Actions
    2m 1s
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    10.  Supporting the Achievement
    1m 36s
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    11.  Applying the Coach Approach: Diane and Sonja
    5m 26s
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    12.  Applying the Coach Approach: Brian and Francis
    2m 28s
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    13.  Having a Coaching Conversation: Brian and Francis
    3m 20s
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    14.  Applying the Coach Approach: Kim and Tony
    1m 53s
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    15.  Providing Reinforcement: Kim and Tony
    2m 53s
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    16.  Increasing Progression: Sabine and Ray
    3m 32s
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    17.  Providing Feedback
    1m 49s
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    18.  Active Leadership and Providing Feedback
    5m 28s
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    19.  Keys to Effective Feedback
    48s
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    20.  Four-Step Feedback Loop
    2m 57s
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    21.  Guided Self-Discovery and Feedback
    1m 37s
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    22.  The Principles of Rewards and Recognition
    2m 56s
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    23.  Reinforcing Unwanted Behavior
    1m 27s
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    24.  Conducting Difficult Conversations
    2m 41s
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    25.  The Performance Gap Worksheet
    5m 59s
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    26.  Coach or Provide Feedback?
    4m 14s
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    27.  Progressive Discipline
    1m 27s
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    28.  Reflecting on Leadership
    48s
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    29.  Focusing Your Choices
    1m 15s

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