CompTIA A+ 220-1002: Operational Procedures Best Practices

Beginner
  • 13 videos | 1h 20m 28s
  • Includes Assessment
  • Earns a Badge
Rating 4.6 of 93 users Rating 4.6 of 93 users (93)
This 13-video course offers a comprehensive overview of best practices and safety standards: the working rules which keep operators from causing harm to their systems. Documentation best practices, for example, begin with network topologies-mapping diagrams of distribution of devices and subnetworks, home or office-while sensible password policies exist to offer invaluable protection to users and systems alike. Record all incidents; manage inventory carefully; comply with government regulations and MSDS documentation. Basic safety procedures-goggles, air filter masks, weight limitations, toxic waste handling-are needed to protect users, equipment, and IT staff alike, and must be up-to-date. Change management is critical to continued success; what the world you work in will look like next year is almost impossible to guess, so learn to be ready for anything. Remote access technologies are constantly evolving, and you must keep abreast of changes. A closing exercise allows you to assess your knowledge of just a few: password policies; airborne dust and debris; and government regulatory compliance laws. Course helps prepare for CompTIA A+ certification exam 220-1002

WHAT YOU WILL LEARN

  • Create network topology diagrams, incident documentation, regulatory and compliance policies, and acceptable use policies
    Implement password policies
    Use documented business processes to document change management, use a change board, and include a backout plan
    Implement backup and recovery, backup testing, upss, and surge protectors, and evaluate cloud storage and local storage of backups
    Implement safety protocols for equipment grounding, toxic waste handling, personal safety, and environmental concerns
    Use msds documentation for handling and disposal
    Standardize incident response and the documentation process
  • Manage licensing and privacy compliance for regulated data
    Demonstrate proper communication techniques and professionalism
    Demonstrate an understanding of the basics of scripting
    Differentiate between and identify the basics of remote access technologies
    Configure branchcache
    Demonstrate an understanding of operational procedures

IN THIS COURSE

  • 9m 42s
  • 7m 22s
  • Locked
    3.  Change Management Best Practices
    6m 10s
    During this video, you will learn how to document change management using documented business processes, use a change board, and include a backout plan. FREE ACCESS
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    4.  Disaster Prevention and Recovery Best Practices
    6m 52s
    Learn how to implement backup and recovery, backup testing, UPSs, and surge protectors, and evaluate cloud storage and local storage of backups. FREE ACCESS
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    5.  Safety Procedures Best Practices
    6m 4s
    In this video, you will learn how to implement safety protocols for equipment grounding, toxic waste handling, personal safety, and environmental concerns. FREE ACCESS
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    6.  Explain Environmental Impacts and Controls
    6m 2s
    Find out how to use MSDS documentation for handling and disposal. FREE ACCESS
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    7.  Incident Response
    4m 9s
    In this video, find out how to standardize the incident response and documentation process. FREE ACCESS
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    8.  Licensing and Policy Concepts
    5m 56s
    In this video, find out how to manage licensing and privacy compliance for regulated data. FREE ACCESS
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    9.  Proper Communication Techniques and Professionalism
    6m 35s
    In this video, learn how to communicate properly and professionally. FREE ACCESS
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    10.  Identify the Basics of Scripting
    6m 31s
    In this video, you will learn about an understanding of the basics of scripting. FREE ACCESS
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    11.  Remote Access Technologies
    4m 53s
    In this video, you will learn how to differentiate between and identify the basics of remote access technologies. FREE ACCESS
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    12.  BranchCache
    8m 1s
    In this video, you will learn how to configure BranchCache. FREE ACCESS
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    13.  Exercise: Reviewing Operational Procedures
    2m 12s
    In this video, you will learn how to follow operational procedures. FREE ACCESS

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