Configuring a Messaging Platform: Troubleshooting Mail Flow Problems

Microsoft 365 2019
  • 17 Videos | 1h 24m 9s
  • Includes Assessment
  • Earns a Badge
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This 17-video course, which helps prepare learners for the MS-200 Planning and Configuring a Messaging Platform certification exam, explores how to troubleshoot mail flow problems. The course includes pointers on working with transport logs and message traces, and monitoring mail flow. You will begin the course by examining how to troubleshoot mail flow issues caused by connectors and incorrect SPF (sender policy framework) records or mail exchanger (MX) records. Then watch demonstrations of how to use delivery reports and tracking logs and how to configure message tracking. Next, you will learn to search the message tracking logs and analyze external connectivity with the remote connectivity analyzer. Here descriptions of information found in nondelivery reports (NDRs), and the different enhanced status codes. Then examine pipeline logging and agent logging, and describe how to use connectivity, protocol, and routing table logging to troubleshoot mail flow issues. The course concludes by examining the use of the test mail flow cmdlet (lightweight command) for diagnosing mail flow issues.

WHAT YOU WILL LEARN

  • discover the key concepts covered in this course
    troubleshoot mail flow issues caused by connectors
    troubleshoot mail flow issues caused by incorrect SPF records or MX records
    run a delivery report and view the results
    provide an overview of message tracking logs
    configure message tracking
    use the Exchange Management Shell to search the message tracking logs
    analyze external connectivity using the Remote Connectivity Analyzer
    describe information found in NDRs
  • recognize different enhanced status codes
    describe the agent logging records found in transport logs
    recognize how to use connectivity logging records to troubleshoot mail flow problems
    recognize how to use pipeline tracing to troubleshoot mail flow problems
    recognize how to use protocol logging to troubleshoot mail flow problems
    recognize how to use routing table logging to troubleshoot mail flow problems
    use the Test-Mailflow cmdlet to diagnose mail flow issues
    summarize the key concepts covered in this course

IN THIS COURSE

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