Design Thinking for Innovation: Stakeholder Engagement

Everyone
  • 7 videos | 22m 39s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
  • Certification PMI PDU
Rating 4.5 of 1834 users Rating 4.5 of 1834 users (1834)
Engaging directly with stakeholders increases empathy and helps identify motivations and unmet needs, enabling the creation of successful solutions. In this course, you'll learn how to identify and interact with key stakeholders and communicate their point of view through effective design thinking methods. This course was developed with subject matter provided by PDD. (www.pddinnovation.com)

WHAT YOU WILL LEARN

  • Discover the subject areas that will be covered in this course
    Identify the benefits of an empathetic mindset in design thinking
    Recognize the benefits of using stakeholder maps
    Identify the steps for conducting a "knowns and unknowns" session
  • Distinguish between immersive research and fly on the wall design thinking tools
    Distinguish between interviewing and contextual inquiry design thinking tools
    Identify the steps for creating personas

IN THIS COURSE

  • 50s
    After completing this video, you will be able to discover the subject areas that will be covered in this course FREE ACCESS
  • 3m 21s
    After completing this video, you will be able to identify the benefits of an empathetic mindset in design thinking FREE ACCESS
  • Locked
    3.  Using Stakeholder Maps
    3m 24s
    After completing this video, you will be able to recognize the benefits of using stakeholder maps FREE ACCESS
  • Locked
    4.  Conducting Knowns and Unknowns Sessions
    3m 34s
    After completing this video, you will be able to identify the steps for conducting a "Knowns and Unknowns" session FREE ACCESS
  • Locked
    5.  Experience-based Design Thinking Research Tools
    4m 10s
    After completing this video, you will be able to distinguish between immersive research and fly on the wall design thinking tools FREE ACCESS
  • Locked
    6.  Interaction-based Design Thinking Research Tools
    3m 43s
    After completing this video, you will be able to distinguish between interviewing and contextual inquiry design thinking tools FREE ACCESS
  • Locked
    7.  Creating Personas
    3m 37s
    After completing this video, you will be able to identify the steps for creating personas FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.

Digital badges are yours to keep, forever.

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