Design Thinking for Innovation: Stakeholder Engagement

  • 7 Videos | 31m 39s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
  • Certification PMI PDU
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Engaging directly with stakeholders increases empathy and helps identify motivations and unmet needs, enabling the creation of successful solutions. In this course, you'll learn how to identify and interact with key stakeholders and communicate their point of view through effective design thinking methods. This course was developed with subject matter provided by PDD. (www.pddinnovation.com)

WHAT YOU WILL LEARN

  • discover the subject areas that will be covered in this course
    identify the benefits of an empathetic mindset in design thinking
    recognize the benefits of using stakeholder maps
    identify the steps for conducting a "Knowns and Unknowns" session
  • distinguish between immersive research and fly on the wall design thinking tools
    distinguish between interviewing and contextual inquiry design thinking tools
    identify the steps for creating personas

IN THIS COURSE

  • Playable
    1. 
    Design Thinking for Innovation: Stakeholder Engagement
    50s
    UP NEXT
  • Playable
    2. 
    Exploring the Benefits of an Empathetic Mindset
    3m 21s
  • Locked
    3. 
    Using Stakeholder Maps
    3m 24s
  • Locked
    4. 
    Conducting Knowns and Unknowns Sessions
    3m 34s
  • Locked
    5. 
    Experience-based Design Thinking Research Tools
    4m 10s
  • Locked
    6. 
    Interaction-based Design Thinking Research Tools
    3m 43s
  • Locked
    7. 
    Creating Personas
    3m 37s

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform

Digital badges are yours to keep, forever.

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