Developing Diplomacy and Tact
- 6 Videos | 22m 5s
- Includes Assessment
- Earns a Badge
- CPE
In business, the best communicators tailor what they say based on other people's perspectives, goals, and feelings. Communicating with diplomacy and tact allows you to be more persuasive and build stronger relationships. In this course, you'll learn about tact and diplomacy: what they are, and how enhancing your business communication skills through their employment can be of value. You'll also learn skills and strategies to put tact and diplomacy to work for you.
WHAT YOU WILL LEARN
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discover the key concepts covered in this course
identify the characteristics of tact and diplomacy
recognize the value of improving tact and diplomacy skills -
identify ways to improve tact and diplomacy by focusing on others
identify key skills needed for actively demonstrating tact and diplomacy
identify strategies to overcome common internal challenges to remaining diplomatic
IN THIS COURSE
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1.Developing Diplomacy and Tact51sUP NEXT
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2.Understanding Tact and Diplomacy4m 20s
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3.Building Relationships with Tact and Diplomacy4m 1s
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4.Focusing on Others to Build Tact4m 59s
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5.Exhibiting Tact and Diplomacy Actively3m 28s
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6.Mastering Internal Challenges to Diplomacy4m 26s
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform
Digital badges are yours to keep, forever.
