Developing Diplomacy and Tact

  • 6 Videos | 29m 35s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
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In business, the best communicators tailor what they say based on other people's perspectives, goals, and feelings. Communicating with diplomacy and tact allows you to be more persuasive and build stronger relationships. In this course, you'll learn about tact and diplomacy: what they are, and how enhancing your business communication skills through their employment can be of value. You'll also learn skills and strategies to put tact and diplomacy to work for you.

WHAT YOU WILL LEARN

  • discover the key concepts covered in this course
    identify the characteristics of tact and diplomacy
    recognize the value of improving tact and diplomacy skills
  • identify ways to improve tact and diplomacy by focusing on others
    identify key skills needed for actively demonstrating tact and diplomacy
    identify strategies to overcome common internal challenges to remaining diplomatic

IN THIS COURSE

  • Playable
    1. 
    Developing Diplomacy and Tact
    51s
    UP NEXT
  • Playable
    2. 
    Understanding Tact and Diplomacy
    4m 20s
  • Locked
    3. 
    Building Relationships with Tact and Diplomacy
    4m 1s
  • Locked
    4. 
    Focusing on Others to Build Tact
    4m 59s
  • Locked
    5. 
    Exhibiting Tact and Diplomacy Actively
    3m 28s
  • Locked
    6. 
    Mastering Internal Challenges to Diplomacy
    4m 26s

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform

Digital badges are yours to keep, forever.

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