Remaining Tactful and Diplomatic under Pressure

  • 6 Videos | 30m 31s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
Likes 10 Likes 10
Over the course of a career, not everyone you work with will be easy to get along with. Sometimes this presents difficult situations. But whether it's your boss, a peer, direct report, client, or vendor, professionalism, and professional success, rely on overcoming challenging people and be able to work with even those you don't personally care for. It requires using tact. In this course, you'll learn to navigate challenging situations with tact and diplomacy. You'll learn how to get along with co-workers, give feedback to bosses and direct reports, compose tactful emails, and negotiate diplomatically.

WHAT YOU WILL LEARN

  • discover the key concepts covered in this course
    recognize techniques for remaining tactful and diplomatic in difficult situations
    recognize strategies for addressing problems with a coworker tactfully and diplomatically
  • identify techniques for communicating diplomatically with your supervisor or your direct reports
    identify best practices for creating tactful emails and texts
    identify strategies to demonstrate tact and diplomacy in negotiations

IN THIS COURSE

  • Playable
    1. 
    Remaining Tactful and Diplomatic under Pressure
    1m 9s
    UP NEXT
  • Playable
    2. 
    Remaining Diplomatic in Difficult Situations
    4m 23s
  • Locked
    3. 
    Addressing Problems with a Difficult Coworker
    4m 6s
  • Locked
    4. 
    Being Tactful with Your Boss or As a Boss
    3m 22s
  • Locked
    5. 
    Creating Tactful Emails and Texts
    5m 11s
  • Locked
    6. 
    Demonstrating Effective Diplomacy in Negotiations
    4m 49s

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform

Digital badges are yours to keep, forever.

YOU MIGHT ALSO LIKE

Likes 84 Likes 84  
Likes 194 Likes 194