Remaining Tactful and Diplomatic under Pressure
- 6 Videos | 23m 1s
- Includes Assessment
- Earns a Badge
- CPE
Over the course of a career, not everyone you work with will be easy to get along with. Sometimes this presents difficult situations. But whether it's your boss, a peer, direct report, client, or vendor, professionalism, and professional success, rely on overcoming challenging people and be able to work with even those you don't personally care for. It requires using tact. In this course, you'll learn to navigate challenging situations with tact and diplomacy. You'll learn how to get along with co-workers, give feedback to bosses and direct reports, compose tactful emails, and negotiate diplomatically.
WHAT YOU WILL LEARN
-
discover the key concepts covered in this course
recognize techniques for remaining tactful and diplomatic in difficult situations
recognize strategies for addressing problems with a coworker tactfully and diplomatically -
identify techniques for communicating diplomatically with your supervisor or your direct reports
identify best practices for creating tactful emails and texts
identify strategies to demonstrate tact and diplomacy in negotiations
IN THIS COURSE
-
1.Remaining Tactful and Diplomatic under Pressure1m 9sUP NEXT
-
2.Remaining Diplomatic in Difficult Situations4m 23s
-
3.Addressing Problems with a Difficult Coworker4m 6s
-
4.Being Tactful with Your Boss or As a Boss3m 22s
-
5.Creating Tactful Emails and Texts5m 11s
-
6.Demonstrating Effective Diplomacy in Negotiations4m 49s
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform
Digital badges are yours to keep, forever.
