Remaining Tactful and Diplomatic under Pressure

Everyone
  • 6 videos | 23m 1s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
Rating 4.6 of 1806 users Rating 4.6 of 1806 users (1806)
Over the course of a career, not everyone you work with will be easy to get along with. Sometimes this presents difficult situations. But whether it's your boss, a peer, direct report, client, or vendor, professionalism, and professional success, rely on overcoming challenging people and be able to work with even those you don't personally care for. It requires using tact. In this course, you'll learn to navigate challenging situations with tact and diplomacy. You'll learn how to get along with co-workers, give feedback to bosses and direct reports, compose tactful emails, and negotiate diplomatically.

WHAT YOU WILL LEARN

  • Discover the key concepts covered in this course
    Recognize techniques for remaining tactful and diplomatic in difficult situations
    Recognize strategies for addressing problems with a coworker tactfully and diplomatically
  • Identify techniques for communicating diplomatically with your supervisor or your direct reports
    Identify best practices for creating tactful emails and texts
    Identify strategies to demonstrate tact and diplomacy in negotiations

IN THIS COURSE

  • 1m 9s
    After completing this video, you will be able to discover the key concepts that will be covered in this course. FREE ACCESS
  • 4m 23s
    After completing this video, you will be able to recognize techniques for remaining tactful and diplomatic in difficult situations. FREE ACCESS
  • Locked
    3.  Addressing Problems with a Difficult Coworker
    4m 6s
    After completing this video, you will be able to recognize strategies for addressing problems with a coworker tactfully and diplomatically. FREE ACCESS
  • Locked
    4.  Being Tactful with Your Boss or As a Boss
    3m 22s
    After completing this video, you will be able to identify techniques for communicating diplomatically with your supervisor or your direct reports. FREE ACCESS
  • Locked
    5.  Creating Tactful Emails and Texts
    5m 11s
    After completing this video, you will be able to identify best practices for creating tactful emails and texts. FREE ACCESS
  • Locked
    6.  Demonstrating Effective Diplomacy in Negotiations
    4m 49s
    After completing this video, you will be able to identify strategies to demonstrate tact and diplomacy in negotiations. FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.

Digital badges are yours to keep, forever.

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