Driving Change: A Playbook of Best Practices for a Digital Transformation

  • 7 Videos | 29m 43s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
Digital disruption. Digital transformation. Whatever you call it, the switch to digital technologies requires a close look at core business processes, company governance, customer experiences: and of course, the actual transformational digital technologies. In this course, you will learn about the crucial leadership capabilities required to make digital transformation a reality. You'll understand how a solid compass can help you steer the implementation of digital transformation by framing the challenge you're about to undergo. You'll also learn best practices to focus on the customer, as well as actions to mobilize and sustain operational processes and the employee experience. You'll also gain an understanding of the underlying business models and digital platforms that power digital transformation.

WHAT YOU WILL LEARN

  • discover the key concepts covered in this course
    recognize the four major components of the compass for implementing digital transformation
    recognize methods for focusing digital transformation on the customer experience
    identify the operational elements of digital transformation
  • identify the employee experience elements of digital transformation
    identify elements that support business model transformation
    recognize key considerations when transforming digital platforms

IN THIS COURSE

  • Playable
    1. 
    Driving Change: A Playbook of Best Practices for a Digital Transformation
    59s
    UP NEXT
  • Playable
    2. 
    Steering a Course through Digital Transformation
    4m 39s
  • Locked
    3. 
    Focusing on the Customer in a Digital Transformation
    5m 13s
  • Locked
    4. 
    Enhancing Operations by Digital Transformation
    5m 38s
  • Locked
    5. 
    Transforming the Employee Experience
    4m 20s
  • Locked
    6. 
    Enabling Business Model Transformation
    5m 8s
  • Locked
    7. 
    Creating the Digital Platform
    3m 45s

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion of this course, which can be shared on any social network or business platform

Digital badges are yours to keep, forever.