Expert Insights on Receiving Feedback

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  • 14 videos | 42m 19s
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Feedback directly impacts our ability to do better, be better. Whether you ask for feedback or the feedback comes to you unsolicited, the key to improvement is doing something positive with the feedback you receive.

WHAT YOU WILL LEARN

  • Acquire insights on how to receive honest feedback at the c level.
    Acquire insights on different ways to ask for feedback.
    Acquire insights on an exercise to gather feedback and enable employees’ success.
    Acquire insights on how feedback from multiple sources can help you find your blind spots.
    Acquire insights on inviting feedback to learn more about your talents.
    Acquire insights on how to ask for input to become better at something.
    Acquire insights on how to respond to feedback in a positive way.
  • Acquire insights on the importance of depersonalizing feedback and treating it as data.
    Acquire insights on the importance of giving and understanding regular feedback.
    Acquire insights on how to create a feedback group.
    Acquire insights on the importance and characteristics of feedback groups.
    Acquire insights on the type of feedback you can ignore.
    Acquire insights on acting with intention rather than emotion when reacting to critical feedback.
    Acquire insights on changing your mindset to visualize negative feedback as caring.

IN THIS COURSE

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    1.  How to Get Honest Feedback at the C Level
    1m 45s
    CEOs should recruit a couple of confidants in the company; who tell them what’s really going on. Also; they should ask an open-ended question every time they meet someone. Over time; this demonstrates that they’re open to receiving news; both good and bad. FREE ACCESS
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    2.  Ask for Feedback
    3m 9s
    Leaders who ask for feedback are seen as more effective — stronger and more competent; not weaker. One manager would buttonhole an employee and say; “Tell me something you think I don’t know and don’t want to hear.” Clearly not fishing for a compliment. FREE ACCESS
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    3.  Getting Feedback and Enabling Success: Ask 'How Am I Doing?'
    4m 1s
    Steve Strout shares an exercise he did upon his one year anniversary with the organization to elicit open and honest feedback. As a leader you're there to help employees be successful. In order to do that you must ask them "How can I help you be more successful?" FREE ACCESS
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    4.  How to Find Your Blind Spots
    3m 46s
    First you must be open to feedback; that requires a safe environment. After that; techniques include 360 feedback; with outsiders; feedback from multiple sources; and feedback from trusted friends. You also need to reject a fixed mindset in favor of a growth mindset. FREE ACCESS
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    5.  To Learn Your Talents Invite Future Feedback
    2m 23s
    To understand your talents better; when people congratulate you on something you thought was easy; thank them and ask; “What was it that you liked? And what’s the one thing you would change the next time?” FREE ACCESS
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    6.  To Be Better; Ask For Input
    5m 1s
    You cannot be better on your own. Being better means asking others "What can I do to be better?" FREE ACCESS
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    7.  Responding to Feedback
    3m 57s
    Keep your response to leadership feedback positive; simple; focused; and fast. Say thank you and avoid promising to change what you cannot. FREE ACCESS
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    8.  Treat Feedback As Data
    1m 10s
    When you depersonalize feedback you can view it as data; not as someone who is attacking you. FREE ACCESS
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    9.  Understanding Feedback
    2m 40s
    At her first job out of grad school; Patricia Crull was given enormous amounts of feedback; a habit she has adopted for herself and taken with her throughout her career. FREE ACCESS
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    10.  Creating a Feedback Group
    2m 8s
    The best way to start a group is to pick two friends you like to be with; then invite others to form a group of about 6-8 people. The group should start with a two-day off-site retreat; to break down barriers. Once they get going; groups can meet via Skype or other media. FREE ACCESS
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    11.  Characteristics of Feedback Groups
    2m 43s
    Feedback groups described in the book “True North Groups” are voluntary; with diverse viewpoints and experiences; that provide honest feedback for each other. A set of twelve topics is recommended for the first twelve meetings; dealing with personal life experiences. FREE ACCESS
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    12.  Feedback You Should Ignore
    2m 42s
    When feedback is coming at you from all directions, how do you know what to listen to? Dorie Clark gives some advice on what you can ignore. FREE ACCESS
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    13.  Reacting to Critical Feedback
    3m 32s
    When faced with critical feedback or when dealing with negative situations, it is important to act with intention rather than react with emotion. FREE ACCESS
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    14.  Seeing Negative Feedback as Caring
    3m 22s
    When you encounter negative feedback, it means someone cares enough about you to help you succeed. Change your mindset to show that you care, too. FREE ACCESS

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