ITIL(r) 4 Foundation: Introduction
ITIL® 4
| Intermediate
- 7 videos | 24m 37s
- Includes Assessment
- Earns a Badge
- PMI PDU
Explore the new aspects of version 4 of ITIL(r), the modified future path to ITIL(r) Master, and characteristics of the ITIL(r) Foundation exam.
WHAT YOU WILL LEARN
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identify the subject areas covered in this coursedefine ITIL® and key changes to version 4recognize the changes to the certification schemedescribe the distinctives of the ITIL® Foundation exam
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define the main topics of the ITIL® 4 Foundations pathidentify practical applications of ITIL® 4describe the new ITIL® 4 path
IN THIS COURSE
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1.Course Overview2m 29sUP NEXT
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2.What is ITIL®?2m 35s
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3.The ITIL® Certification Scheme4m 5s
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4.The ITIL® Foundation Exam3m 7s
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5.The ITIL® 4 Path4m 5s
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6.IT Service Management in the Modern World6m 9s
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7.Exercise: Describing the New ITIL® 4 Path2m 8s
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
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