ITIL(r) 4 Foundation: Introduction

ITIL® 4    |    Intermediate
  • 7 Videos | 24m 37s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
  • Certification PMI PDU
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Explore the new aspects of version 4 of ITIL(r), the modified future path to ITIL(r) Master, and characteristics of the ITIL(r) Foundation exam.

WHAT YOU WILL LEARN

  • identify the subject areas covered in this course
    define ITIL® and key changes to version 4
    recognize the changes to the certification scheme
    describe the distinctives of the ITIL® Foundation exam
  • define the main topics of the ITIL® 4 Foundations path
    identify practical applications of ITIL® 4
    describe the new ITIL® 4 path

IN THIS COURSE

  • Playable
    1. 
    Course Overview
    2m 29s
    UP NEXT
  • Playable
    2. 
    What is ITIL®?
    2m 35s
  • Locked
    3. 
    The ITIL® Certification Scheme
    4m 5s
  • Locked
    4. 
    The ITIL® Foundation Exam
    3m 7s
  • Locked
    5. 
    The ITIL® 4 Path
    4m 5s
  • Locked
    6. 
    IT Service Management in the Modern World
    6m 9s
  • Locked
    7. 
    Exercise: Describing the New ITIL® 4 Path
    2m 8s

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

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