Leadercamp on-demand: Becoming Customer-Centric with Design Thinking

Everyone
  • 1 video | 55m 36s
  • Earns a Badge
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When products or work initiatives or companies fail, it's rarely because of the ability of the people working on the problem. Rather, it's because smart people worked hard and found that when they were done…that they had been working on the wrong problem. They created something their customers didn't need, and all that brain power and effort was wasted. Design thinking is a methodology used by the most customer-centric companies in the world, companies like Apple, Amazon, IDEO, OXO. It helps you to discover the problems your customers actually face and create solutions rapidly that actually solve them. As an HR and Talent veteran of 17 years and a design thinking coach at Stanford, Randal Vegter puts his expertise to work in this Leadercamp to simplify design thinking and help you apply it to your most pressing issues. Join Randal Vegter, Skillsoft's Vice President of Talent Enablement & Culture, for a fun and interactive session that will give you a new and exciting frame to view your work.

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