Listening Even When It's Difficult to Listen

Intermediate, everyone
  • 8 videos | 22m 22s
  • Includes Assessment
  • Earns a Badge
  • Certification CPE
  • Certification PMI PDU
Rating 4.5 of 5771 users Rating 4.5 of 5771 users (5771)
Successful people are generally excellent listeners. They're able to give others their full attention so that they can understand their needs and ask the right questions, even in difficult or stressful situations. They can also use their listening skills effectively to communicate their own goals and to build strong relationships with others. In this course, you'll learn common misconceptions about listening, how to hone your listening skills, and what to do when you encounter roadblocks to actively listening. You'll also learn how being receptive to what others are saying can go a long way to breaking down the barriers to clear communication.

WHAT YOU WILL LEARN

  • Identify common misconceptions about listening
    Recognize how to use tools to be an effective listener
    Identify how to remove distractions that interfere with effective listening
    Classify the types of thoughts and emotions that can jeopardize effective listening
  • Recognize how to avoid conversation-killing statements that listeners say
    Identify techniques for listening effectively despite boredom
    Reflect on what you've learned

IN THIS COURSE

  • 39s
  • 3m 40s
    In this video, you will learn how to identify common misconceptions about listening. FREE ACCESS
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    3.  Effective Listening: Important Tools
    3m 36s
    During this video, you will discover how to use tools to be an effective listener. FREE ACCESS
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    4.  Roadblock to Listening: Distractions
    3m 45s
    Discover how to identify and remove distractions that interfere with effective listening. FREE ACCESS
  • Locked
    5.  Roadblocks to Listening: Unchecked Emotions
    3m 26s
    In this video, you will learn how to classify the types of thoughts and emotions that can interfere with effective listening. FREE ACCESS
  • Locked
    6.  Roadblocks to Listening: Conversation Killers
    3m 10s
    During this video, you will learn how to recognize and avoid conversation-killing statements that listeners say. FREE ACCESS
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    7.  Roadblocks to Listening: Boring Speakers
    3m 18s
    In this video, find out how to identify techniques for listening effectively despite boredom. FREE ACCESS
  • Locked
    8.  Leveraging Listening Skills in the Workplace: Let's Review
    50s
    Learn how to reflect on what you have learned. FREE ACCESS

EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE

Skillsoft is providing you the opportunity to earn a digital badge upon successful completion on some of our courses, which can be shared on any social network or business platform.

Digital badges are yours to keep, forever.

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