Listening Even When It's Difficult to Listen
Intermediate, everyone
- 8 videos | 22m 22s
- Includes Assessment
- Earns a Badge
- CPE
- PMI PDU
Successful people are generally excellent listeners. They're able to give others their full attention so that they can understand their needs and ask the right questions, even in difficult or stressful situations. They can also use their listening skills effectively to communicate their own goals and to build strong relationships with others. In this course, you'll learn common misconceptions about listening, how to hone your listening skills, and what to do when you encounter roadblocks to actively listening. You'll also learn how being receptive to what others are saying can go a long way to breaking down the barriers to clear communication.
WHAT YOU WILL LEARN
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identify common misconceptions about listening
recognize how to use tools to be an effective listener
identify how to remove distractions that interfere with effective listening
classify the types of thoughts and emotions that can jeopardize effective listening -
recognize how to avoid conversation-killing statements that listeners say
identify techniques for listening effectively despite boredom
reflect on what you've learned
IN THIS COURSE
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39s
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3m 40sIn this video, you will learn how to identify common misconceptions about listening. FREE ACCESS
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3. Effective Listening: Important Tools3m 36sDuring this video, you will discover how to use tools to be an effective listener. FREE ACCESS
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4. Roadblock to Listening: Distractions3m 45sDiscover how to identify and remove distractions that interfere with effective listening. FREE ACCESS
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5. Roadblocks to Listening: Unchecked Emotions3m 26sIn this video, you will learn how to classify the types of thoughts and emotions that can interfere with effective listening. FREE ACCESS
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6. Roadblocks to Listening: Conversation Killers3m 10sDuring this video, you will learn how to recognize and avoid conversation-killing statements that listeners say. FREE ACCESS
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7. Roadblocks to Listening: Boring Speakers3m 18sIn this video, find out how to identify techniques for listening effectively despite boredom. FREE ACCESS
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8. Leveraging Listening Skills in the Workplace: Let's Review50sLearn how to reflect on what you have learned. FREE ACCESS
EARN A DIGITAL BADGE WHEN YOU COMPLETE THIS COURSE
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Digital badges are yours to keep, forever.
